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LifeFoneReviews of lifefone.com

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LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeFone reviews

810 approved reviews, newest moderated first

Diane
Dec 5, 2019
LifeFone Recommendation
LifeFone has been very responsive and also very flexible when our need changed mid-year. It's a professional organization that I highly recommend.
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Joseph
Dec 5, 2019
Professional and dedicated individuals…
Professional and dedicated individuals to work with and a reliable means to ensure the ones you care for and love are able to remain in their own homes with dignity.
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Kate
Nov 18, 2019
LifeFone service
My 88, now 93 year old mother got LifeFone on a recommendation from her next door neighbor. The low-cost and service are GREAT! Two years ago mom got the addition of a GPS which was comforting to me, her daughter. I was able to call in and find out where the GPS was so I could find her since she couldn't hear her cell phone ringing. Mom also used her necklace fob May 2019 and the system worked PERFECTLY! sadly all 3 of us on the list didn't answer the call from the center but mom received the help she needed when she fell at home. GREAT product!
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Scott
Nov 16, 2019
Peace of mind
We test your emergency service each month. My father in law has grown to rely on it for his pesc err of mind. Thank you for your service to the safety of our family.
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daughter of M.
Nov 15, 2019
The device went off when it shouldn't…
The device went off when it shouldn't have and it didn't go off when it should.
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Earl C.
Nov 15, 2019
I am very glad that I became a member…
I am very glad that I became a member of LifeFone as the service is outstanding. Please keep up the great work. Earl
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Patricia
Nov 14, 2019
Great service and quick response time
They answer quickly and send for help. They also let you know when batteries are low on the button unit or main unit. They encourage testing on a regular basis. They have responded to both accidental calls and necessary calls where my mom needed help getting up or needed an ambulance. They provide a great service!
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William
Nov 8, 2019
Very responsive
Very responsive. They keep in touch until issue resolved. My mom used the alert many times and always felt more secure knowing help was near.
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