Life360Reviews of life360.com

We have used Life360 for years, keeping track of our teenagers and paying a premium knowing if they are ever in an accident the features would pay for themselves. Well, last Sunday night our son was riding back to college with his roommate and his roommate swerved and rolled his car four times down into a revine. The car came to rest upside down and despite having his seatbelt on in the front passenger seat, our son ended up in the backseat. They were both unconscious but my son's Apple iPhone woke him up with the emergency beacon and emergency responders saying "they aren't responsive, send EMT immediately!!" After breaking out the front window, my son woke up his roommate and the boys got out. Our son was able to find his phone and call us and using Life360 we mapped ourselves to his location 45 minutes away. When we got there, no one was there and his location then updated and showed him approaching a nearby hospital heading to the ER. We then mapped ourselves to that location only to again end up alone! We then called our other son who said they were at a different hospital. Life360 failed us multiple times last Sunday night and needless to say we are very disappointed. We are, however, impressed and thankful that our son's iPhone sent help immediately!

Do not trust this app!!! I work in an area with bad internet signal and the app regularly shows missing times/location. Not happy with it even when I paid to upgrade. Caused many arguments at home 😳

Got a Tile Sticker 14 months ago, and it just died, even though it was advertised as having 3-year battery lifespan. It stopped working unexpectedly. Furthermore, I contacted Customer Care Team (which you can only contact through the app, not an email), and they suggested me "purchasing a new one" :) because the warranty finished 2 months ago. Imagine that? So they sell this product saying it will last 3-years but no accountability when it stops working 2 years earlier. Im not sure if this qualifies as false advertisement, but I feel I got scammed. UPDATE: I'm changing my experience from 1 to 3. First, I wrote them an email asking for help. This email automatically told me to write their Customer Care Team (CCT), which turns out is only through the app chat (but that wasn't clear in their email). After their CCT agent told me that I should purchase another one, I received another answer to the same email the next day. Surprisingly, this other agent was very polite and understood my situation and quickly sent a new Tile back. I appreciated that.

We liked the app until we had a very disturbing experience. One of our children was suddenly kicked out of our family circle and replaced with another person who is not part of our family. We don’t know this person. My daughter recently had a phone number change, and forgot to change her number in her Life360 app. Suddenly, this new person appears in our circle and she has been kicked out. When she opens her app, she is not part of any circle suddenly. Everything is blank. I try to get that new person out of our circle and I can’t because they are the admin (even though the subscription is paid for by me as the parent!) It became clear once she updated her phone number in settings and our circle took out the stranger and reinstated her, that he old number got assigned to someone else in our area, and they logged into Life360 for the first time. Because that number was still connected to our daughter’s account, Life360 overrode her and replaced her with the stranger. I am absolutely shocked that the only piece of information that they needed to become a part of our family circle was that phone number!!! There was no verification through email. There was no text code verification, to confirm they were joining the correct account. There was absolutely nothing to verify that the phone number belonged in our family circle. The stranger did not have any access to her login information to Life360. I have screenshots of everything. This was disturbing and a huge breach of our privacy and security. Later as we investigated, we discovered that an email did come into our daughter’s email alerting her that she had logged in from a different device and if it wasn’t her, she needed to change her password. That’s all it said. There was no request to give a code or anything. I still cannot fathom how putting in a random phone number can connect you to someone else’s Life360 account without a secondary verification. The basis should be login credentials and two-step verification for something as sensitive as GPS location data. NOT just a phone number. We could plainly see where this other person was located (about 30 minutes away from us actually and showed the exact address and house number!) The photo of the person clearly showed a minor. We deactivated our circles, deactivated our individual accounts, ended our paid subscription and deleted the app immediately. I tried to call Life360, but there is no number provided. I waited in a chat for an hour ti speak to customer service with no response.Beware! The safety concerns of this app are far greater than the help if could provide.

Make it hard to cancel then refuse to refund you . Do not sign up for a trial

It really is a terrible experience. Obviously they want you to upgrade to a paid version but within minutes of signing up and being bombarded with their paid plans and having to log in twice I suddenly say a popup thanking me for 7 days free use and thereafter £9.99. I could uninstall quick enough. Appalling.

Doesn’t update appropriately. I’ll look at it knowing one of my contacts is in a certain place and it’s completely wrong. Would never pay for this.

My daughter was in an accident yesterday traveling at 65 MPH. We PAY for Gold Membership for the purpose of crash detection, and were never notified! I’m very disappointed. Reaching Life 360 to get a reason or cancel is impossible. Life 360 is worthless. I have 2 teenagers on the road, and if they are in accidents and I pay to be notified and they let me down, I don’t think it’s worth the service. My iPhone can track them.