I tried five times to purchase 4 replacement tiles as I have done in the past . I tried using PayPal, Google Pay and my credit card. It rejected every one and said I needed a USA address to use PayPal. When I contacted them they said they don't accept orders placed using computers, iPads, Pixels and a whole host of other devices. I've used tiles for years but after this they can put there tiles where the sun don't shine 👎🙂
KP
kat P.
Dangerous and unacceptable inaccuracies
Dangerous and unacceptable inaccuracies
Life360 repeatedly sends false notifications stating that a family member has “gone out” when they are physically present and have not moved. This happens while the person is literally sitting next to you.
This is not a harmless bug. This is a serious safety failure. Location-tracking apps are often used in high-risk and vulnerable situations. False movement alerts can trigger confrontation, fear, or violence.
If I had been using this app during a past domestic violence relationship, these false alerts could have put my life in danger. Being incorrectly shown as “out” when you are not is not a minor error — it is potentially deadly.
An app that markets itself as a family safety tool has a responsibility to be accurate. Life360 currently fails to meet that standard. Until this issue is fully fixed, this app should not be trusted for safety-critical use.
RB
Rune B.
USED TO BE GOOD!
USED TO BE GOOD!
Now its endless new bugs, and problems, and support only have one reply:
It YOU and YOUR phones, its never ever them!
I have 3 phones in my circle, and it worked like a charm, until a few months ago, weird errors, loads of spam noticications (yes im a paying customer, so WHY)
Now i get "detected a trip" many times a day, trace the type of notification, turned it off, now its gone, but support still claims its me or my phones, no reply to screensot of the type i turned off (and its only on MY phone, not rest)
last 3 weeks every had a huge ring around their user on map, so a small place, they would not work, they left them all the time, even the app when opened, said they never moved, again: reply from support: my phone and bla bla..
Well, funny thing, the extra rings are gone, people stay the places they are, and we did not change ONE thing, no upg. of app or anything, but support still: my phone and bla bla
DONT SPEND MONEY ON THIS! - there is absolutly no support, its just spam return on YOU are the problem
DR
Debbie R.
Used to be good but now I’ve no idea…
Used to be good but now I’ve no idea why I’m paying for this app!! It constantly freezes, won’t let me zoom in and the street view is gone. No one to complain to. Just a bot that tells you to do all the things you’ve already done! Dreadful! I did eventually manage to speak to a human who told me that they know there are issues, but ‘tough’ basically! No chance of a refund. Put up with it and we’ll do what we can if we get round to it!
MI
Mike
DO NOT BUY
DO NOT BUY, YOU GET ONE IN THE MAIL AND IF RECEIVED BROKEN WITH THE BATTERIES RUN OUT THEY WONT GIVE YOU A REPLACEMENT EVEN IF ITS LITERALLY BRAND NEW. A BUNCH OF THIEVES OUT TO STEAL YOU MONEY SELLING NON WORKING PRODUCTS. WORST COMPANY EVER, LOOK AT SCREENSHOT WITH AGENT.
MA
miss agatha A.
I love this app
I love this app - truly. It's never let me down. It's easy to use and does exactly what I need. Never had a problem with ads at all - there are none.
I've been using this with my daughter since Google longitude ended. Years... Terrific ..
JA
Jay
Pet tracker.
I bought the pet tracker, which was easy to set up and seemed to be working well. Now for the bad part: my cat lost his tracker on the very first day we activated it our fault, I know so we bought a new one. When I tried to register the new tracker, I was told I would need to pay £80. So every time your pet loses their tracker, you have to pay £80 to activate a replacement, on top of paying for the tracker itself and the Gold subscription. Terrible customer service.
LB
Lola B.
This company are scammers! No tile refund after 2 weeks of signed off returns at the warehouse. Disappointing.
Tiles didn’t update in realtime without being close to a phone so i returned them. The refund process is taking forever and the customer service emails are just ridiculous brush off and they are sounding more and more like a scam.
Do not do business with this company!