Angela Henry N.
The shoes came wrapped in plastic there…
The shoes came wrapped in plastic there was no box. Returns policy states no questions asked they want pictures they want explanations they want original packaging! The shoes are cheap shoes not worth the price and then they sign you up for a membership that is nowhere listed when you purchase this is a scam do not waste your money or your time.
Response from Lian FootwearJul 25, 2026
Hi Angela, We’re sorry to hear that your experience left you feeling this way. We understand your concerns about the packaging, the return process, and the VIP membership, and we’re genuinely sorry for the frustration this caused. We’d appreciate the opportunity to look into your specific order and address your concerns properly. Please reach out to us at [email protected] with your order details so our team can review everything and assist you directly. We’re here to help and would like the chance to make things right. -Lian Footwear Support Team