Lisa T.
Customer Service Stepped Up!
I am providing an update to my initial review on my customer service experience with Lian. I am pleased to report that someone in a decision-making capacity reached out to meet after reviewing my extensive email volley and resolved my membership charge. If you choose to make a purchase after reading the reviews, read ALL the conditions of sale - deny recurring membership if it’s a one-time purchase, size-up a half size from your normal shoe-size, and be persistent in following up with them if you have an issue right away.



