Tunisha
Terrible customer service
Update: Spoke with a representative and she refunded my acct. Thank you for making this transaction possible. I have been receiving terrible service about this product. Asked to send back & they are refusing to send me a return label. Their BBB rating is a F due to poor customer service. I don’t always write reviews but this is an egregious practice by a company that claims to help the consumer
Response from LhanelMar 27, 2025
Hello Tunisha, We sincerely apologize for the difficulties you've experienced, and we truly appreciate your feedback. We’re glad to hear that the refund has been processed, and we hope this resolution addresses your concerns. To ensure that everything has been fully taken care of, please reply to our email or reach out to us directly at [email protected]. We want to make sure all issues are addressed properly. Thank you for your patience, and we are committed to improving your experience. Lhanel Team

