LGI HomesReviews of lgihomes.com

They completely lost a sale of a home, and after reading reviews I’m glad! They are unprofessional and do not care about you at all. Please do not let a bad builder and horrible customer service ruin a buying experience for you. This home builder has a lot of work to do to get where they should be.

Customers service is horrible I would never deal with them I had tried them on the past my experience was not the greatest but I taught it was the rep decided to go back but this time it was worse, maybe it's was better that because after reading reviews thank God that I didn't purchasr a home LGI

Buyer beware LGI Homes is refusing to return a $1,000 binder even though the sales contract was never executed. The sales office will ignore emails to suit their purposes.

We purchased our home as a new build in Maricopa, AZ in April 2019. Immediately in May as the heat elevated outside, the HVAC system couldn't handle the demand, even while set at 82*. We contacted Chas Roberts and LGI over the next year and a half in regards to issues and test, after test, after test, showing the system isn't performing to what our 1552 sqft home requires. We were still short nearly 40% airflow. Come to find out the HVAC system was undervalued and improperly sized. Even after documentation and meetings showing this they won't do anything. We are now being forced to take it to court. DO NOT BUY LGI HOMES. THEY DO NOT HAVE PRIDE IN THEIR QUALITY OF WORK OR THE WORKMANSHIP OF YOUR NEW HOME. YOU WILL HAVE $10,000+ IN DAMAGES AND CORRECTIONS YOU WILL NEED TO DO

House just purchased have nail pops gaps and visible overlaps in trim terrible mudding application of sheet rock air pockets in floor feel the nails of tack strips from carpet came with appliances had to have cleaning crew come in due to the hand prints from instillation very unprofessional only worried about closing the deal in my book

I had a great experience with LGI! If you are unsure of your qualifications for a new home I recommend that you give them a call and begin your journey into the best home buying experience for imperfect credit score buyers. I've been in my home for two years and I still get goosebumps about how smooth and assuring this process was.

BAD WORK DRIVEWAY. I bought a new home from LGI Homes, Tucson, Arizona, on 10/31/2019. While my home was under warranty, rain water came into the garage door because the top two driveway panels have flat slope where panels meet at the garage slab. Although LGI Homes replaced the top two driveway panels, they did bad work. The new two driveway panels have cloudy white color all over. I filed a complaint with the Arizona Registrar of Constractors (ROC). However, the ROC dismissed my complaint. I didn't have money to hire an attorney to appeal the ROC's decision. According to the en.wikipedia.org, "Home sales [LGI Homes] revenue in 2019 was 1.8 billion." Their billion won't last unless they improve the quality of their work and customer service.

I (Tara) went throw different builders and stuck with LGI . I thought it is good builder. We were scheduled for a tour. The sales guy showed us the first... was small. We were looking for 3 bed and 2 bath1800 sqft. So we moved on to next. The sales guy said it’s 1800 sqft. I liked the house. He asked me to put down $1000 to take house off the market. He said it’s completely refundable incase I change my mind or if I don’t workout so I put $1000 down. Since it is my first home, I went through internet and did a bit of research on it. The research revealed the home Wichita he said 1800 sqft.was 1600+ and the one he said 1600 was only 1300+ sqft. I felt fishy and deceiving. So I call the sales guy to cancel the deal. Now the guy says they already spend 2k for appraisal and I haven’t done the underwriting for mortgage how do they do appraisal. So be careful first Time home buyers. They have second back door conditions not to pay back. Incase sales manager see this review I hope you do review in this case, retrain your sales guy. Some are completely unprofessional. He called me. As soon as I pick the call, He was yelling at me. I don’t deserve this.