Michelle Abello L.
No dedication and accountability poor…
No dedication and accountability poor construction and blame homeowner for poorly built property

LGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. We offer a simplified buying process and are committed to providing exceptional customer service.
LGI Homes (lgihomes.com) has 219 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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219 approved reviews, newest moderated first
Michelle Abello L.
No dedication and accountability poor construction and blame homeowner for poorly built property
Lucero S.
We just recently purchased our home and everything went great up until we moved in. Their is still a lot of issues with our house from A/C to the water pump, brand new house with all these issues. They build these houses so fast that their main focus is production and not making sure everything is done right. I would not recommend buying there houses.
Shelia R.
Wish I could give LGI homes in Fredrick Co. a no star rating we have bad credit due to my identity being stolen and when husband lost job due to injury and surgery being out of work for almost a year we lost our van so that hurt us too when our lease was up we left our horrible apt.complex due to how they treated us ended up in hotel with 3 kids found lgis add on apts com and was so excited it stated we work with all credit types no credit bad credit no problem no money down no problem it was like a blessing had been sent called they gut named Dustin said they didn't have anything available to help us right then but call back in about a month and they should have something in the area we needed so we did but need up having to meet with a guy named Brad and he was just DUMB and somewhat RUDE he didn't give us any info and basically turned us down said we didn't qualify and when we got our credit score up we would meet the qualifications for that community so about a month later we are still in hotel see Dustin's add in zillow with his ext and no monet down all credit accepted big weekend called got some lady set appt. Went and actually met Dustin he gave us some info but once again was turned down because we had bad credit and no money to put down if we had 10,000 qe could forgive the bad credit or if we had a family or friend with good credit who would be willing to cosign but we were told no then last week I see Dustin's ext. on add saying Bad or no credit but $1000 down gets you into any home so I want someone to contact me and tell me what the hell is up with this company are you just scamers or do you really help people do you work with people who have no credit bad credit and no money down and what is with the $1000 down because that was never brought up to us
Chisom E.
The guy my sister and I dealt with was very kind and sweet that we neglected all signs. The Sales Professional ( Abel Castillo) rushed my sister (28 yrs old) and I (26 yrs old) into buying $1000 money order from Walmart (he took me and stood there while I bought it and took it from me). We told him that our maximum monthly mortgage payment is $1300 and he agreed, and he assured us that we will get our money back if we don’t find anything that we like. All the houses were high, but we had the understanding that he was respecting our wishes. He had us to sign documents while telling us what it’s and we believed him and signed away. Later on, Abel hit us with our monthly mortgage being $1800 and was convincing us that we could do it. My sister and I buckled down and told him “no” but we appreciated him for trying for us. Abel later told us to come and retrieve our $1000 money order. He later told us that the manger would be waiting. We drove to their office twice ( 6 hours total) and no one was there to give us our money order. Later, we called Abel and that was when he finally told us the truth. He stopped picking up our calls and messaged us that his manager said that we could not get our money back because he showed us multiple houses and they did their part. I was heart broken because as a social worker, that’s a lot of money for me. It takes me working hard to make $1000 and it was just taken away from me just like that. I tried calling Walmart, but they could not help and I tried my bank and they could not help because I successfully purchased my money order from Walmart. Smh, I pray that God deals with all parties involved in taking advantage of the less privileged!
Margie D.
Contracted with them end of February for completion to be end of June, early July. Went with them because they Promised 3 month completion. They never said "from receiving permit". They said yes to everything we needed during sales PITCH. I called palm bay city to see status of permit and was told they had nothing and they were caught up..no back up. LGI kept telling us permit would be there any day (during May). I believe They were not being truthful from the day we signed. We needed to have a house to move into by July. Had to cancel contract and they would not return our $1000 deposit. Beware!!
Stephen K.
Sinking front lawns under the driveway, Rippled Roofs, uneven floors, air pockets in hard wood. The list goes on. At this point we have just come to terms with selling as soon as we can and finding a different builder. Really saddening for our first time buying. As soon as problems came around, Sales and Construction stopped communicating, when I attend the Facebook community page, almost every new home buyer here in chisolm Springs North TX is having issues.
Hyacinth P.
Poor customer service. The sales agent Manny Jauriqui was nice, at first, but when things got ugly, he started ignoring my calls. Totally unprofessional. I tried to backout of the deal, and I explained my situation to their "preferred" lender. I told them that purchasing a home could cause me financial difficulties down the road, but ultimately, they still deemed that I'm financially "qualified". They refused to return my 1K deposit. So they made a quick easy 1K out of me! Overall, BUYER BEWARE.
Temple J.
Unethical pre-approval practices where they say you are pre-approved without looking at any documentation. They do this so they can get you under contract and collect a quick $1000 from you. The first person I spoke with Josh was rude and brushed me off because I told him I wanted to think about my decision. I explained to both Josh and Jack Kang that I had a unique situation and would like to speak with the mortgage company first so I do not receive a hard hit on my credit for no reason. The sales manager Jack Kang tells me I can not speak with the loan officer about my file prior to signing the contract. So I sign the contract and everything I told them about my file is the same reason as to why I was denied. We could have avoided the hard hit if someone had just listened to me or allowed me to speak with the mortgage company. Let's see if I get my money back.