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Levoit (levoit.com) has 106 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Also known as
levoit.com
Website
levoit.com
Category
Appliances & Electronics
Location
Anaheim, California
Listed on Five Star Index
2026
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The company has not replied to any reviews yet.
Latest
Most recent review: October 2026.
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I bought one about a year ago I have not noticed any difference in air quality and when I check the filter it always seems clean I placed a piece of tissue paper on the outer grill and it would not stick to it I am going to replace it with another make very dissapointed with this product.
DA
David
Needed zero stars really
Needed zero stars really. Usual story, promised delivery before ordering. This rapidly disappears after ordering. I’m awaiting dispatch 5 days after ordering. Customer services stops communicating once you realise there is a problem! Don’t go near!
FR
Frank
I need a replacement and they give you a run around
I need a replacement and they do everything they can to discourage you so you just give up to bad cause they have some nice products but with the hassle you have to go through I will never buy any of their products or recommend to others.
FF
Fausto F.
Ho acquistato un Ventilatore…
Ho acquistato un Ventilatore direttamente dal sito Levoit e non è mai arrivato ed inoltre non hanno mai mai risposto alle mie mail di richiesta informazioni
CI
cigdem
The part of the product i got was…
The part of the product i got was broken,they sent it right away.When it broke again they replaced it with a new hoover.i really thank them for their help.
LU
Luca
Pessima esperienza
Ho ordinato un ventilatore a torre ormai a inizio luglio e sono ancora in attesa di riceverlo sebbene i tempi di consegna indicati fossero di 10-15 GG lavorativi. Il sito mi dice che l'ordine è ancora in lavorazione e le due richieste di informazioni tramite il format sul sito e tramite mail sono rimaste senza alcun tipo di riscontro.
EM
Edward M.
Krap air filter
I've got a mini p c161 air.purifier and red light won't go out. I've tried everything and nothing works. I called levoit and they were no help. I guess I'll have to throw it away. I won't buy another levoit again especially since they won't help me. Just bought 2 new filters that I can't use. Waste of money!!!
JM
Juan M.
Patética atención al cliente.
Mi experiencia comprando directamente en la tienda de Levoit ha sido nefasta.
Hice el pedido un domingo. A primera hora del martes todavía no había sido enviado ni había recibido ninguna notificación, así que decidí cancelar la compra porque ya no me interesaba el producto.
Intentar averiguar cómo hacerlo fue desesperante. En lugar de ofrecer un procedimiento claro, la web te remite a una larguísima política de devoluciones en la que, al final, lo único que indica es que envíes un correo electrónico. Eso hice a primera hora de la mañana para solicitar la cancelación del pedido.
Lo más indignante es que pasaron al menos siete horas sin recibir ninguna respuesta por parte del servicio de atención al cliente. Y, en lugar de contestar a mi solicitud de cancelación, lo único que recibí fue un correo informándome de que el pedido acababa de ser enviado. Es decir, tuvieron tiempo de tramitar el envío, pero no de responder a una solicitud de cancelación enviada muchas horas antes.
La atención al cliente me ha parecido muy deficiente, la comunicación inexistente y el proceso de devolución innecesariamente complicado.
Como punto adicional, tampoco me gusta que la tienda utilice Shopify de esta forma. Para hacer un seguimiento cómodo del pedido prácticamente te obliga a instalar otra aplicación. En pleno 2026, me parece un sistema poco práctico y una mala experiencia de compra.
No volveré a comprar en la tienda oficial de Levoit y, después de esta experiencia, no puedo recomendarla.