LevoitReviews of levoit.com

I've got a mini p c161 air.purifier and red light won't go out. I've tried everything and nothing works. I called levoit and they were no help. I guess I'll have to throw it away. I won't buy another levoit again especially since they won't help me. Just bought 2 new filters that I can't use. Waste of money!!!

Purchased 4 Levoit Vista 200, 2 of them are clearly underpowered (max setting on them basically corresponds to minimum setting on the others). Contacted Levoit, they requested invoice and video evidence. Provided invoice and video evidence, they forwarded me to Levoit Europe. Contacted Levoit Europe, they requested invoice and video evidence. Provided invoice and video evidence, they ignored me for ~1 month, then forwarded me a message in Spanish from the seller requesting video evidence. They eventually shipped a new (and much better) one (rated 24W instead of 15W despite same model number). Explained them 2 are defective and requested another one. They refused because I only sent 1 video, despite that video showing 2 defective units. After insisting, they finally shipped another one with the same issue. Turns out they sell 3 different products under the same model number (Vista 200) and with the same packaging: batch number 0420 is excellent (powerful (rated 24W), silent, heavy, internal power supply, fixed power cord, no visible seams, no internal rail on top); batch number 0619 is average (average power (rated 15W), loud, light, external power supply, detachable power cord, visible seams, internal rail on top); batch number 0620 is awful (ineffective/underpowered/weak (rated 15W), silent, light, external power supply, detachable power cord, visible seams, internal rail on top). Notice how the product gets worse with every batch (yet model number and packaging remain conveniently unchanged). They effectively advertise good products but sell you different bad products disguised as good ones. I initially got 0619s, then 0620s. Only got a 0420 after complaining (and insisting and waiting), and even then they only shipped 1 instead of 2. They eventually offered to refund 50% of 1 unit, which they never did (Amazon refunded 100% meanwhile).