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Levoit (levoit.com) has 106 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Also known as
levoit.com
Website
levoit.com
Category
Appliances & Electronics
Location
Anaheim, California
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Terrible customer support. You send them an email asking for an explanation or some help, and they respond with a canned/boxed reply that has nothing to do with what you asked. I guess the air purifiers are okay so far, I've only had them for a week, but their support system really sucks.
JE
Jenny
I love Levoit products
I love Levoit products. I’ve been using the Levoit Dual 100 Humidifier and it is 💯 by far the best humidifier and diffuser at the same time. Very simple design and easy to manage. This item is a must on winter where I live and I run it 24/7 and it never fails me.
AH
Adil H.
EXCELLENT : THANKS LEVOIT, THANKS JADE FROM CUSTOMER SUPPORT.
Levoit is the best company and brand in the world for its Air Purifiers (not tested the other products yet) ,as in technical and customer support.
I tell this, because i've used before other brands,and i am then abble to compare and benchmark.
The sucess of LEVOIT is due to its excellents human ressources.
And the best one to advise you, if hesitating, or having questions, is JADE from LEVOIT customer support. Ask for JADE, and i ensure you, that you'll have the best customer experience about LEVOIT Products.JADE masters all about LEVOIT Air Purifiers(the least that i know) and is perfectly customer satisfaction oriented.JADE answers exactly to your customer needs.
Well done JADE, Well done LEVOIT. Special Thanks to you.
WD
Walter D.
Don’t waste your money on a low quality Levoit product
My LV PUR 131 unit barely lasted past warranty. Suddenly stopped working and wouldn’t power back on. Contacted CS and they gave me the quick brush off. No tips on trouble shooting, no loyalty discount to purchase another unit. NOTHING. I researched multiple review sites and found out this has been a complaint for YEARS. Don’t waste your money on a low quality Levoit product.
PB
puffy B.
ATTENZIONE SITO TRUFFA ...INDIRIZZO…
ATTENZIONE SITO TRUFFA ...INDIRIZZO FASULLO DEL SITO PANDORA..SONO STATO FREGATO
RR
Rina R.
Mio figlio ha ordinato a dicembre una collana e non…
Mio figlio ha ordinato a dicembre una collana e non ho ricevuto nulla risulta consegnato in Inghilterra , sito inesistente
ED
Edgar
Air purifier works super effective
Air purifier works super effective, produce fresh air. Fantastic design, good looking guy! Make the whole room feel comfortable. Very easy to setup! I really like it!
FI
Filipe
Poor quality control, good support
Purchased 4 Levoit Vista 200, 2 of them are clearly underpowered (max setting on them basically corresponds to minimum setting on the others). Contacted Levoit, they requested invoice and video evidence. Provided invoice and video evidence, they forwarded me to Levoit Europe. Contacted Levoit Europe, they requested invoice and video evidence. Provided invoice and video evidence, they ignored me for ~1 month, then forwarded me a message in Spanish from the seller requesting video evidence. They eventually shipped a new (and much better) one (rated 24W instead of 15W despite same model number). Explained them 2 are defective and requested another one. They refused because I only sent 1 video, despite that video showing 2 defective units. After insisting, they finally shipped another one with the same issue. Turns out they sell 3 different products under the same model number (Vista 200) and with the same packaging: batch number 0420 is excellent (powerful (rated 24W), silent, heavy, internal power supply, fixed power cord, no visible seams, no internal rail on top); batch number 0619 is average (average power (rated 15W), loud, light, external power supply, detachable power cord, visible seams, internal rail on top); batch number 0620 is awful (ineffective/underpowered/weak (rated 15W), silent, light, external power supply, detachable power cord, visible seams, internal rail on top). Notice how the product gets worse with every batch (yet model number and packaging remain conveniently unchanged). They effectively advertise good products but sell you different bad products disguised as good ones. I initially got 0619s, then 0620s. Only got a 0420 after complaining (and insisting and waiting), and even then they only shipped 1 instead of 2. They eventually offered to refund 50% of 1 unit, which they never did (Amazon refunded 100% meanwhile).