LevoitReviews of levoit.com

So I moved and lost the bottom cover plate to my pet core 350 that cost me 150.00 So I called to buy a cover. The Csr told me to put a piece of cardboard there it works just as good.they couldn’t send or sell me a part. Sounds like they need to up their training and service.

Compré un humidificador de la marca Levoit en enero del año pasado y al mes el sensor de la humedad se volvió loco. Tengo un termómetro digital y marca entre 37 y 42 grados de humedad en la habitación donde utilizo el aparato. Nunca empieza a funcionar con menos de 58 grados, y a los 10 minutos puede marcar 90 grados; la habitación tiene 24 metros cuadrados, el aparato está puesto en medio, encima de una mesita y vivo en un clima muy seco, de interior; y además el termómetro externo puede llegar a marcar un grado más... Es imposible utilizarlo en modo noche porque no se arranca, se cree que está en la "selva tropical", lo tengo que poner al mínimo fijo porque si no no funciona. Hice la reclamación al servicio técnico. A la primera me dicen que grabe un vídeo, ¿¿¿de 10 minutos???, todo menos recoger el aparato y comprobarlo ellos. A la segunda me dieron largas directamente. Ahora tiene otra pega más, y es que cuando le viene bien se le sale el agua... Recomiendo no comprar jamás un aparato de esta marca, no pueden ser de peor calidad sus productos y su servicio técnico.

FIRE HAZARD I bought a levoit air purifier in 2020. The LV PUR131. On 19 of November 2023 my apartment got on fire, everything was destroyed and I lost the life of my two cats. After a police investigation I was told my air purifier was the responsible for the fire. I immediately contacted levoit that gave my details to a law firm. They have been the worst of the worst, using shaming tactics and doing everything they can to not hold levoit responsible for what happened. I can't express how terrible I feel and how bad all of this is. Anyhow I won't quit. I'll do all I can to hold levoit accountable for what they did to us.

ACQUISTATO N.4 PURIFICATORI PER CASA ED UFFICIO. TUTTI FUNZIONANTI E PERFORMANTI

Humidifier is the best is the extra large one it didn’t make the house feel extra comfortable I love it it works just fine it was easy to set up

I have bought Levoit purifiers before. They work extremely well but understandably for something that needs electricity, water and cleaning it is not beyond the realms of possibility that something might go wrong. Rare but possible. I have had one technical challenge and one missing remote control. On both occasions Levoit saw fit without question to provide a replacement unit and when one model was no longer in circulation, they sent a new and different model. This is unstinting customer service of the highest standards for which I am eternally grateful. I doubt I would shop elsewhere when it comes to humidifiers. Thank you Levoit!

This company has NO customer service. I had a several questions that weren't well explained in the (extremely long and daunting) user manual. Levoit's voicemail says that it can't handle phone calls due to high volume; it advises customers to send them an email, with their response expected within 48 hours. I emailed them on a Monday; no response whatsoever by Friday. Meanwhile I've decided its product doesn't function as claimed, so I'm going to return it.

Got the 400s purifier and humidifiers almost 3y ago.. very satisfied with the products. Never got a problem with the app or the communication between the devices and my home assist!