LeverReviews of lever.co

Lever's customer service with issues is not good. Recently, they have had two critical core system functionality failures, with no forward communication. Customer services response was "We are aware of the issue and will follow up." Nothing came from the organization as a whole. Only after going to my sales team did I get any deeper explanation. They keep telling that both issues are corrected, but one is not and it seems as their customer services is only looking at the surface of the problems. Customer Services approach is to first tell the customer they are doing something wrong. It takes many attempts, usually with escalation to a member of the sales team to get someone within engineering to listen to the issue.

We have recently implemented Lever, and so far it has been great. The whole procurement process was very efficient and demos were designed to our requirements. It is by far the best software implementation any of us have been involved with too, we had no issues or bugs to resolve. We chose Lever due to it being a highly collaborative platform which for a matrix organisation was incredibly important for us. Our stakeholders were involved in choosing and implementing Lever which has been great in making sure Lever is fit for our purposes. Lever has great features such as bulk actions, nurture campaigns, and a chrome extension. All in all, we are very impressed!

Great Customer service and hands on support. We are very excited to start using this product. Thank you!

We love the team at lever! They are so helpful. The platform is easy to use and is very flexible.

Lever is extremely easy to use and having the ability implement and build the system per our specific needs was very helpful. Having all of the tools and steps in one system has made our recruiting process more efficient.

My team moved to Lever for improved data integrity, improved email sync and cumulative scoring. Compared to the previous ATS we were using, we have found the implementation process to be smoother and the support team is helpful.

We are very satisfied with our decision to purchase Lever as our adjuvant tracking system. The ease of use and implementation was fantastic. The communication amongst our teams regarding candidates has vastly improved. The administrative portion of a recruiters job is much quicker saving time to source and manage jobs and candidates.

I love the clean user interface in Lever and how easy it is to learn how to use. I love all the the (seemingly) simple features that make a huge difference in the candidate experience (ie. easy scheduling, email templates, delayed email feature, offer letter integration, interview feedback reminders, etc). The support team is extremely helpful and responds quickly. The launchpad site with hundreds of posts on how to use the features is invaluable.