Lever's mission is to help the world hire with conviction. Our fresh take on the talent acquisition system combines powerful ATS and CRM functionality in a single, modern platform—so employers can source, nurture, and manage candidates all from one place.
Lever (lever.co) has 361 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
lever.co
Website
lever.co
Category
HR & Recruiting
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I think it’s just scam. I tried repeatedly to apply for a Welo Data position through their Lever form. I filled in all the required fields, but when I clicked Submit, the form said information was missing. Some fields I had already completed appeared blank again. I went through the form multiple times and still could not submit my application.
This is frustrating and a waste of applicants’ time.
RE
RealEyesRealizeRealLies
Daily job board spam that are clearly…
Daily job board spam that are clearly ghost jobs to increase numbers...
DP
Danny P.
We purchased securico cameras cousecuricople…
We purchased securico cameras couple years ago,we had nothing but problems with them i would urge anyone dont buy them,when they start to go wrong they take weeks to come out,they must of been here 2 try fix the cameras they installed,they put a 6 inch crack in mry mums celing,the trunking doesnt fit,theres wires showing,now it flashes purple all the time,i emailed them they said couple weeks again,every month something goes wrong with it,my poor mum has to put up with it,shes 88 and disabled that why we need cameras,now there sending me emails asking do i want to update my system as this one they installed faults will happen,like picture quality will drop,this system is very poor the service is even poorer,my poor mum is so stressed out with securico and they do nothing,they even run wires in the gutters sitting in water,and theres cut wires there and left there,if i were somebody looking to protect there home,Dont go to securico,read reviews
SJ
Sylvie J.
CAN'T REACH ANYONE
We have been customers of Lever for a while and for some reason we can't get a response or reply for the last three months. We've reached out multiple times and still nothing. Very disappointing.
MS
Marisa S.
Unresponsive Support, Fundamental Product Failures - Look Elsewhere
We've been experiencing critical issues with Lever for weeks with virtually no meaningful response from their team:
The Problems:
Bot applications flooding our system (a basic security issue that should be core functionality in 2026)
LinkedIn links generating incorrectly
Pipeline numbers reflecting inaccurately
Search features broken
Multiple technical issues with no resolution timeline
The Response:
When we raised these concerns, Lever's solution was to try to upsell us on paid add-ons rather than fix the core product we're already paying for. We shouldn't have to pay extra to make our ATS actually functional.
The Timeline:
Jan 22: Initial outreach about issues
Jan 27: Escalated to management after no substantive response
Jan 29: Told we'd be connected with Customer Success Team
Feb 3: Still no contact from anyone, just more promises of "I'll follow up"
These aren't premium feature requests - we're asking for the basic, secure, functional applicant tracking system we contracted for. Every competitor we've spoken with has bot mitigation built into their core product.
Bottom line: Lever has sold us a flawed product and provided inadequate support when we've raised legitimate concerns about fundamental functionality. These issues are directly impacting our hiring operations and bottom line. If you're evaluating ATS platforms, seriously consider other options.
Response from LeverFeb 9, 2026
Hi Marisa,
Thank you for your feedback. I am sorry to hear about your experience.
I've relayed your feedback to your Customer Success Manager to follow up with you, and he's confirmed that he's sent a message about your questions and offered a link to schedule a meeting.
I've also shared your review with our Customer leadership team to ensure we are consistently offering the best experience possible.
HH
Haydin H.
Terrible Company - No support
Terrible Company No support and CANNOT CONNECT WITH INDEED as promised in contract and terms and conditions. I submitted 4 cases to try and resolve with no response. They get you to sign the agreement and then leave you to figure it out yourself. DO NOT WORK WITH
ME
Megan
Awful ATS
Lever is awful. After using it for over 3 years, I can firmly sy that it is the worst thing I have ever used and it has only gotten worse.
Visual Insights is a failure - I cannot pull accurate data reports, and have spent hours trying to do so. Even something as simple as seeing how many interviews have happened in a quarter was impossible to pull, as three reports gave me three different numbers!
Automation is a joke. Half of the automation settings we created did not work and left my team doing more and more manual work. Even trying to use the easybook links became an issue as they kept being cancelled by lever/ not syncing to diaries, and the support team offered no help in resolving.
I would not waste your money on this poorly performing ATS
GB
Gemma B.
Extremely basic ATS
Extremely basic ATS - reporting functionality is poor, non-intuitive for hiring managers. Auto-renew with zero notice despite informing in writing with 27 days notice we no longer wish to use the platform. Refusing to provide any flexibility. There are considerably better platforms out there for the cost with much better customer service.