LeverReviews of lever.co

Features are barely OK. The automation workflows could be improved. the emails are sent from lever.co and not from the recruiter who owns the "opportunity", which is what would save time, if not it's not a personalized approach. CX team is very disappointing. They've never handled an issue with the time and care needed. I've got emails after final interviews failing. Candidates reached out 1 month later asking for feedback and when I go to their profile the email was never sent (it stays on "sending"). worst candidate experience ever.

The tool is good overall but still have some problematic UX issues. * Candidate search half of the time returns nothing, half of the time works (for the same candidate). * Loading and filtering candidates is very slow * Candidate interface is quite cluttered and it's often hard to find what you are looking for (interviews, emails, notes, timelilne...)

The spa experience in itself was nice and the grounds were beautiful but the spa area indoor were not good. It was unkempt and very depressing. Needs a big refurb !!!! And some areas were dirty. Won't visit again which is a shame.

What have you done to fairy liquid it's one of the only products which stood the test of time but now it's like it's been watered down it's no better than any of the other washing up liquid s now.

Good Recruitment System TERRIBLE support The recruitment functions are good if they work. My docusign broke and all they did was send me a link to a document what is far to technical to re integrate, i asked for help they told me to go to my internal IT team, being a start up not v helpful if you don't have one!!! So now im using it with out docusign We changed email server and they locked us out for 2 weeks we were getting "clear your cash" absolutely terrible service with no idea what they are doing. Finally when i did speak with someone they understood what lever had done and fixed it all! But now i cant send offers and 4 days later again no resolution or response, if you get lever hopefully it works for you because if it doesn't your on your own!

Lever's customer service with issues is not good. Recently, they have had two critical core system functionality failures, with no forward communication. Customer services response was "We are aware of the issue and will follow up." Nothing came from the organization as a whole. Only after going to my sales team did I get any deeper explanation. They keep telling that both issues are corrected, but one is not and it seems as their customer services is only looking at the surface of the problems. Customer Services approach is to first tell the customer they are doing something wrong. It takes many attempts, usually with escalation to a member of the sales team to get someone within engineering to listen to the issue.

Not sure if its Lever customers or Lever themselves writing the positive Reviews. I am head of TA at a startup and Lever's reporting is horrible. I ask to download candidate metrics on how many mgr screens, onsites, offer pendings, hires, offer declines etc. (without the thousand of candidates names just the count) Pretty simple right? Customer support told me"we can't do that you will need to cut and paste on a spread sheet then do it manually". The score card also has simple limitations. I ask to create different categories (titles) then the ability to score each interview category separtly for example Coding, Architecture & Design, Culture, Collaboration/Communitation and the ability to score each separtely and it is taking 4 biz days thus far and still no help to make this happen. I don't think they can. Jobvite or Greenhouse for me next year.

Lever appears to offer neat features, but too many functional flaws. The email integration pulls in wrong email threads to a candiate profile. Accuracy of data is concerning, and even wrong contact info is pulled to the wrong candidate files. The compatibiltiy with Windows is super weak.