LettucepetsReviews of lettucepets.com

I ordered an item that came damaged. When I tried to return it, they would not give me a package return slip. Instead, they wanted to send me $10. This website is a scam. Never use it for anything. It is a scam!@!!!!

The bear toy arrived. Was damaged badly in a few hours. Emailed them. They responded quickly but that was that. Sent photos etc etc. it is a shady company with very poor communication. I was conned 🇦🇺💰🇦🇺

Indestructible bear, destroyed in 10 minutes. Have been responding to emails, being offered paltry compensation (which i presume would never actually be paid) to avoid need for return. Should have read the reviews. Should have learned from last time I was scammed. Perhaps I'll learn this time. Avoid avoid avoid.

0 stars never use this company. Take payments never send items- then ignore you absolutely appalling

Puchased a rolliepet for an astronomical £18 inc P&P on 14/11/24 as a Christmas gift for my cats, by 7/1/25 it had stopped working after barely 2 weeks of use from Christmas Day!! Sent a polite request to replace the toy….as I didn’t want the money but another one -less than £10 everywhere else btw, totally ignored me 🤷🏻‍♂️so I gave it a month to give them time to recover from Christmas trade etc and 10/2/25 sent another stronger worded mail, and guess what blanked again. So thought it best I warn others of this company, who I add are selling on AMAZON….wonder what they would think? Guess I’ll find out when I drop them a line 😡😡😡

Ordered a tube of gel for my dogs teeth, it said buy 1 get 1 free but I only received 1. I have contacted them by email and their response was if you want to track your item here's a link to track it or if you have any other concerns to contact them. So they didn't even read their email and I have contacted them again but no response yet. I will keep emailing them until I get a response.

Advertised as ‘Buy 1 get 1 box free’ 2 pcs. When eventually arrives 2 weeks later, find 1 box with 2 toothpastes in. Yet advert shows 2 toothpastes in 1 box. Bordering on false advertising. When ordering you don't know where its coming from only when you tracking you see its coming from Yiwu, China. Advertised as 24/7 Professional help - as long as its not on a weekend. emails on Friday don't get answered until the next Tuesday.

Received mij package after a month tooth brushes with paste for dogs , buy one get one free , opened the packet nothing in it .