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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Wendy Y.
Aug 12, 2026
I absolutely love my new glasses
I absolutely love my new glasses! As someone who wears glasses daily, I enjoy having options and lensmart makes that possible by offering quality glasses at an amazing price point. They frame my face so well, they are great quality and I’m excited to purchase more.
Response from LensmartAug 13, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Charlotte
Aug 12, 2026
so high quality & affordable!
These glasses are so high quality at such a great price! I needed glasses so bad and I love how many option Lensmart has, it allowed me to pick out the perfect pairs for my everyday life. They fit perfect & snug (meaning they won’t slide off) and the company was so easy to order from/work with. Can’t wait to order more!
Response from LensmartAug 13, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Kourtni A.
Aug 12, 2026
My Lensmart frames are fabulous
My Lensmart frames are fabulous! I’ve gotten so many compliments. The Sahana & Andrea are the absolute cutest frames. Fast shipping & great customer service!
Response from LensmartAug 13, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Jessica T.
Aug 12, 2026
Just adding this again as the company…
Just adding this again as the company removed it. AVOID!!! Do not order from this company! I never received my glasses as they added an extra line to my address so it never made it to me. When I raised this with them, they said it was delivered successfully and were not interested in helping any further even though the proof of postage image was a completely different house number. They take no responsibility for delivery. Avoid!!! If you want to order cheap glasses, I'd recommend Firmoo.
Response from LensmartAug 13, 2026
Sorry for the inconvenience. We are sorry to hear this. We checked your order and the logistics information shows that the package has been delivered. We have not refused to assist you. We have forwarded your issue to the logistics company, and they are currently investigating. Our customer service has contacted you and provided a solution. If you have any questions, please contact our customer service, and we will do our best to resolve the issue for you! Thank you for your understanding.
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Audrey S.
Aug 12, 2026
Absolutely delighted with my experience…
Absolutely delighted with my experience with Lensmart! Their service is impeccable, and they offer a fantastic selection of stylish frames and sunglasses that are definitely worth checking out. The quality, variety, and competitive prices make Lensmart a great choice for anyone looking for fashionable eyewear without breaking the bank. Highly recommended! 👓🕶️✨
Response from LensmartAug 13, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Magyar A.
Aug 12, 2026
10/10
To be honest, I am 100% happy with the glasses. The quality is really good and the prices are as well. Ordered one blue filter glasses and one sunglasses. Shipping was quick, overall 10/10♥️
Response from LensmartAug 13, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Katie K.
Aug 12, 2026
I would leave a 0 star if possible
I would leave a 0 star if possible. Terrible customer service and I will never buy another pair of glasses from them again.
Response from LensmartAug 13, 2026
We apologize for the inconvenience. We noticed that you contacted us after your package was marked as delivered, stating you hadn't received it. Your order was insured, and we have provided you with the insurance company's contact information. The insurance company has already reimbursed you for the amount of your order. Do you need any further assistance? If you have any questions, please feel free to contact our customer service, and we will do our best to resolve them for you! Thank you very much for your understanding.
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Felicia
Aug 12, 2026
Stylish and affordable!
I’m so happy with the glasses I got from Lensmart! They are stylish and very comfortable and they executed my bifocals prescription perfectly. I got the Huntleys in black and the Nolans in starry brown and they are lightweight and look great. Thank you Lensmart!
Response from LensmartAug 13, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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