LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Yasmeena
The company is amazing, the customer service is excellent and the quality of their products is incredible!!
Response from LensmartOct 29, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart! Thank you for your valued review.
Jessica
I have ordered 4 pairs of glasses and one pair of sunglasses. All of which were great quality and matched my prescription. I love them all and the prices are fabulous. I had an issue with one pair, and I contacted customer service via email; they got right back to me and replaced the glasses at no charge to me. Overall I give lensmart a 5 star review and I will order from them again and again!
Response from LensmartOct 29, 2025
Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
George
The delivery was delayed far beyond what was promised. when the glasses finally arrived, one pair was practically unusable wrong prescription and poor fit. for the other pair the lens quality was so bad I couldn’t see properly
Response from LensmartOct 29, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Kelly R.
Very nice customer service. Shipping takes a bit but worth it for the great glasses. Second time ordering.
Response from LensmartOct 29, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Virgen P.
I am delighted with my glasses, they are beautiful and fit me well. Thank you, I recommend them 100 percent.
Response from LensmartOct 29, 2025
感谢您的评价。 很高兴得知您对我们的产品感到满意。我们将持续改进！如有任何问题，请随时通过[email protected]联系我们。感谢您选择Lensmart！
Sophie B.
J'ai commandé des lunettes sur le site, j'ai fait une erreur de mon PD donc j'ai communiqué par courriel avec Lensmart j'ai eu une réponse dans la même journée, ils ont refait mes verres et me les ont retourner. Tout s'est bien passé, aussitôt que j'envoyais un courriel j'avais une réponse dans le même jour. Je suis tr s satisfaite du service.
Response from LensmartOct 29, 2025
Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Olebogeng K.
Simple, multiple choices, seamless process and great end to end customer service. Highly recommend.
Response from LensmartOct 29, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Fanni F.
The team of Lensmart was really helpful, I appreciate it!
Response from LensmartOct 29, 2025
Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
