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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Annette G.
Oct 30, 2025
10/10 highly recommend!!
I've ordered several times from this company. Every time my glasses are correct and adorable. This last order there was a mistake in the mail and they were very quick to correct it. Customer service was easy to deal with and very kind. No problems overall and my prescription is always correct. Great place to get your glasses from.
Response from LensmartOct 31, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart! Thank you for your valued review.
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Erika
Oct 30, 2025
Minden rendben csak ajanlani tudom őket.
Minden rendben csak ajanlani tudom őket.
Response from LensmartOct 31, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart! Thank you for your valued review.
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Monika
Oct 30, 2025
The best e-shop with glasses
The best e-shop with glasses. Great service in all aspects. Great satisfaction
Response from LensmartOct 31, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Antonio
Oct 30, 2025
Cuidado con esta empresa y con las reseñas positivas, que son falsas!
Han pasado 7 semanas desde mi pedido, aún no lo he recibido y atención al cliente sigue sin darme respuesta. ¡Cuidado con esta empresa y con las reseñas positivas, que son falsas!
Response from LensmartOct 31, 2025
We apologize, but since your order falls under the coverage of insurance, we recommend that you contact your insurance company to file a claim. We have already informed the insurance company about your inability to file a police report. Please don't worry, we will follow up on your order status promptly, and we will inform you as soon as we receive a response from the insurance company. We also reply to all your emails. Thank you for your understanding and patience.
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Padasol
Oct 30, 2025
The product and the customer service is…
The product and the customer service is fist class level. Easy to recommend!
Response from LensmartOct 31, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart! Thank you for your valued review.
Report
V.Fearance
Oct 30, 2025
Greatly appreciated!!😃
The experience was great because it didn't take long for them to come. When my glasses arrived they was exactly what I had ordered. I will definitely be referring you to my family members, and friends.😃Thank you!!
Response from LensmartOct 30, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Fikiswa B.
Oct 29, 2025
Great affordable prices and responsive…
Great affordable prices and responsive customer care
Response from LensmartOct 30, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart! Thank you for your valued review.
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elham M.
Oct 29, 2025
Quality frame and lens
Addendum: Products quality vs price: 5/5 Lens quality vs price: 5/5 Logistic : tricky but I would give the costumer service helpdesk 10/5 for their patiences and availability. As mentioned before there was an error in the packing of the order, it was rectified and I got my last pair today in the mail. This set back does not take away the quality of the product that is promoted and sold on the website.
Response from LensmartOct 30, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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