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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Julie
Dec 2, 2025
Quick and perfect solution
I just want to say a huge thank you! My issue was fixed incredibly fast and smoothly. I'm truly impressed and very happy with the service. You've made my day. I'll definitely recommend you!
Response from LensmartDec 3, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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TG
Dec 2, 2025
Customer Care
The customer care is very professional. They are very responsive and helpful when having queries. I recomend this site, keep up the good work.
Response from LensmartDec 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Vicki N.
Dec 2, 2025
Awesome customer service!
I haven’t received my order yet but I had a question immediately after ordering. Customer service was very quick to respond & was very helpful. That meant a lot to me
Response from LensmartDec 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Crystal F.
Dec 2, 2025
Amazing experience
I have never had an issue with Lensmart, the selection of frames and the simplicity of uploading a photo of your RX makes it super easy to purchase new glasses.
Response from LensmartDec 3, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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H L.
Dec 2, 2025
Five Stars for great price and service
Five Stars! I would recommend Lensmart to anyone looking for beautiful and quality glasses that are way less costly. After paying $700+ for glasses at the Optometrist, I found Lensmart online hoping to have a spare pair of glasses. I purchased two pair of glasses – for a fraction of the cost of my original pair - the entire process was seamless and hassle-free. I accidently damaged one pair that fell out of my purse that I did not have in the case (my fault) - Customer Service was incredibly responsive and professional, I was so impressed with how quickly they helped. They were incredible and offered a discount to re-order.
Response from LensmartDec 3, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Marijke Van H.
Dec 2, 2025
HIGHLY RECCOMEND !!!
I saw the reviews on TikTok and must admit it sounded too good to be true . But I am SO HAPPY. I've always wanted dainty gold rimmed glasses but optometrist said its impossible with my prescription as the lenses would be too thick and that to get thinner lenses would cost THOUSANDS more in money. But I was able to take a chance and get EXACTLY what I wanted, with my prescription, customize my lenses to thin, light and blue blocked for a literal fraction of the price. I paid R900 including shipping for something that would have cost me over R6000 at the optometrist. I highly recommend lensmart to ANYONE , optometrist prices are ridiculous, Lensmart is the way to go ! I will be buying more pairs JUST BECAUSE I CAN. Shipping to South Africa in less than 2 weeks.
Response from LensmartDec 3, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Mpilwenhle K.
Dec 2, 2025
Customer service was superb
Customer service was superb, I got reply on time and i was assisted with few hours even though our time zone is different.
Response from LensmartDec 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Joseph N.
Dec 2, 2025
The experience was quick and smooth
The experience was quick and smooth. I didn’t expect to be able to upload my prescription and actually get a pair of glasses that work for my eyes. Really innovative and intuitive platform.
Response from LensmartDec 3, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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