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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Cc
Dec 3, 2025
My daughter came across Lensmart a…
My daughter came across Lensmart a couple years ago and I fell in live with how affordable and cute their frames are! Never had major issues that couldn't be resolved. Highly recommend 👌🏽
Response from LensmartDec 4, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Lucky M.
Dec 3, 2025
Great value for your money
I got my prescription glasses at an affordable price. And i mean tgey look good on me🤓. They will communicate with you to make sure that there is no mistake with your order.
Response from LensmartDec 4, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Siphelele S.
Dec 3, 2025
Love the eyewear.
Love the eyewear.
Response from LensmartDec 4, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Tasfia
Dec 3, 2025
Amazing glasses
Amazing glasses! Fast shipping, good quality, study and comfy! Also perfect fashion accessory. Super comfy for everyday wear. They have such a large selection to chose from!
Response from LensmartDec 3, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Report
Maribel D.
Dec 3, 2025
Good customer service so far
I have only just placed my order, but their customer service is quick to respond thoroughly. Their shipping does sound like it takes a while, but I will update once I get them.
Response from LensmartDec 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Brenda B.
Dec 3, 2025
Scam company Avoid
If I can put a negative, I would. Never received my glasses, no communication from the company... Total scam! **Edit to answer company's response** I've contacted my bank to dispute the fraud and will continue to post what a scam this company is so other people don't waste their time and money. It doesn't take months to send a pair of single vision glasses. SCAM COMPANY AVOID!
Response from LensmartDec 3, 2025
We apologize for keeping you waiting. Delays from logistics companies are beyond our control. We offer compensation for any inconvenience caused by your long wait.Furthermore, we will do our best to help you expedite your order with the logistics company. Thank you for your patience.
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janet
Dec 2, 2025
Great customer service!
The post office mishandled my package and the customer service team at lensmart were super responsive and helpful. Even though they had nothing to do with the package problem, they’re sending me a replacement at no charge. I was very pleased. They have great frames and great service. Highly recommend!
Response from LensmartDec 3, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Nadia P.
Dec 2, 2025
Wow wat an amzong service
Wow wat an amzing service. From the word go!!! Cant wait for my order. First of many!!!!
Response from LensmartDec 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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