Gary M.
great service at a great price
great service at a great price
Response from LensFactorySep 30, 2021
Thank you so much for the great review, Gary!

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,026 approved reviews, newest moderated first
Gary M.
great service at a great price
Response from LensFactorySep 30, 2021
Thank you so much for the great review, Gary!
Audrey T.
Easy to use website for ordering. Fast processing and return of completed order. Competitive pricing.
Response from LensFactorySep 30, 2021
Thank you for the great review, Audrey! We really appreciate your business! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Linda A W.
This was my first experience with the Lens Factory. I was amazed how beautifully my glasses turned out. They are perfect. I am now a customer for life and will tell many people about this wonderful company.
Response from LensFactorySep 30, 2021
Thank you foR the great review, Linda! WE LOVE THAT YOU'RE A CUSTOMER FOR LIFE :) Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Billy K.
Great job on my lens in my exhorting glasses -I highly recommend this service - I will order again —Billy
Response from LensFactorySep 30, 2021
Thanks for the great review, Billy! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program
Michael E.
It’s been over a month since I placed the order. Getting asked to review a product that was never shipped. Poor communications.
Response from LensFactorySep 30, 2021
We're sorry the review came before your delivery and that it took a while to make your glasses. Your order included Glass lenses which we do specify can take up to a month - Glass is hard to make perfectly! We got your glasses in on 7/7 and shipped them back out to you on 8/6 with delivery on 8/10. Again, we're very sorry that our service did not meet your expectations. In the future, Poly and Plastic can take alot less time and usually be returned to you within 10 days or so.
Ron
I have not received my glasses yet.
Response from LensFactorySep 30, 2021
Hi Ron, Sorry you got the survey before you got your glasses! I do hope you were satisfied with our service and the turnaround time!
customer
Good fast service good quality lenses and very affordable. Will definitely use uiur services again
Response from LensFactorySep 30, 2021
Thank you for the review!
asami
ordered three pair.all are great so good that I ordered two more pair.the key is get a good prescription,lens factory will take care of the rest.
Response from LensFactorySep 30, 2021
Thanks for the great review, Asami! Remember, we have a referral program that rewards you and your friends/family. https://lensfactory.com/pages/referral-program