Hua L.
The optical center height seems to be…
The optical center height seems to be wrong. I had to tilt my head upwards and look through the bottom 1/3 of the lens to get a crisp read.

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LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hua L.
The optical center height seems to be wrong. I had to tilt my head upwards and look through the bottom 1/3 of the lens to get a crisp read.
David
My glasses never arrived
Morteza B.
My wife and I ordered progressive lenses, and both pairs were made very poorly. The near vision was almost unusable and the distance vision was blurry. They remade the lenses twice, and each time the same problems remained. After more than four months of back-and-forth, they only refunded half of our money, even though the glasses never worked. We had to pay again and get the lenses remade locally. Very disappointing quality and service. I would not recommend them.
Louis
Wrong Rx. Ned to be redone.
aryan P.
This book is an excellent guide for anyone who wants to learn how to write a book from scratch. The author explains the complete writing process in a simple and practical way, making it suitable for beginners as well as aspiring writers. The book covers important topics such as generating ideas, creating strong characters, building a clear plot, and maintaining consistency in writing. One of the best parts is the step-by-step approach, which helps readers overcome writer’s block and develop a daily writing habit. Real-life examples and writing exercises make the content more engaging and useful. The language is easy to understand, and the tips can be applied immediately. Overall, this book is a valuable resource for anyone serious about improving their writing skills and successfully completing a book
DM
Tint was ordered and not put on lenses. Frames were not tightened around lens therefore I need to make a 92 mile round trip to a Warby Parker location to have them repaired. Be aware!
RODDY R.
I have been waiting for over 2 weeks for my glasses. I then receive a notification that my glasses where shipped to some random address in new hampshire (mind you I am in florida) I advised that i am not sure where they produced that address from, showed proof that my order had the right address, and no response. Customer service has been terrible.
Thomas Michael K.
You did NOT do that you claimed in your ads. I expected you to replace the lenses in my four year old $1000.00 frames that I took great care of and you gave me the canned excuse that you wouldn't be able to without breaking them. Your ads claimed to refurbish my frames. All you then did was return them dirty marked up. Now I can't see anything.
Response from LensFactorySep 22, 2025
We are sorry you didn't have a great experience. We have also responded to you via your BBB Inquiry. We have made multiple offers to you to replace your lenses (at no cost) providing that you send us your lenses back - which we are still willing to do for you.