donna S.
Nicole was awesome!
Nicole was super helpful. Answered my questions and help me get my order quickly! Super Customer Service!!!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
donna S.
Nicole was super helpful. Answered my questions and help me get my order quickly! Super Customer Service!!!
Fey M.
Nicole was so helpful! Great job :D
Dru D.
Very helpful and friendly and quickly resolved any concerns and issues
Katherine P.
Nicole is bomb.com
Jonathan A.
I just got my glasses back and I couldn't be happier! Perfect!!! Super quick and the price can't be beat! I'm boxing up sunglasses now. Amazing!!!
Greg S.
I missed the opportunity to upload my new prescription when I placed the order. I live chatted with Yasmine in customer service and the problem was taken care of immediately. Can't beat that kind of service.
Claire G.
Yasmine was extremely helpful and professional.
Sarah
Yasmine helped me out tremendously. Made it super easy to correct my problem and very helpful. Absolutely recommend LensDirect..