LensDirect.comReviews of lensdirect.com

Summer was quick to respond and resolve my issue.

Aliyah was very helpful!

Nicole was extremely helpful. She problem solved my issue regarding backordered lenses.

Aliyah is very professional and understood my needs and took care of it right away! Thanks Aliyah for helping! Your the best!

Summer rocked my socks! Quickly and easily took care of my issue.

Aliyah was patient and helped me out with every question and concern that I had. As an individual who works in customer service, I was happy to receive the same service that I aim to give to my customers every day.

I accidentally selected the wrong sizing for my contacts and Nicole made my self-made inconvenience dissolve quickly. Via chat and within 10 minutes. She replaced my contacts with no additional cost to me and thoroughly explained how to return the ones they shipped to me. I’ll definitely be ordering from LensDirect again. It makes being four eyed less of a hassle 😁.

Even though they couldn't get the contacts I needed in the time frame I was looking for. I did speak with Alliyah H. and she was able to cancel my order for me. She made sure that I felt comfortable with our transaction and sent a cancellation email which made me feel at ease. Alliyah is a great employee who extends herself over and beyond the call of duty to maintain customer appreciation. Thanks Alliyah!