Orfa G.
karielle fowell was so quick to help
karielle fowell was so quick to help, she was great!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Orfa G.
karielle fowell was so quick to help, she was great!
Daniel S.
I was very impressed with the great follow-up service I had from Lily Deterville. Very happy with the sunglasses.
The B.
I love this company! I have ordered contacts elsewhere in the past and Lens Direct is by the best. The prices are a lot lower. I have used them for almost a yr and have never paid retail prices. Shipping/Delivery is always very fast. No hassles or delays in verifying my prescription. 5 stars all the way.
Kelly M.
I couldn't get the website to upload my new prescription, so I contacted customer support the next day. Aliyah H was friendly, efficient, and really helpful; she took care of the problem and corrected my order within minutes.
deevee903
If you are on the fence about doing business with LensDirect.com....just go for it! They have really excellent customer service. I had an issue with my glasses and without hesitation, I was given a full credit. Thank you Verginia for your top notch help. I will definatly be reordering from them again.
Christine
Aliyah Henville help me so much with my order that I thought was lost great customer service she is great
Ruth G.
Yasmine was very helpful when I had trouble uploading my prescription. I am anxious to see how my new lenses are when they arrive.
Anthony B.
I never received my shipping label. Contacted support, and they tried sending also. No dice. Asked to send to another email address, and INSTANTLY delivered. Yasmine was great!!