nobody
Vee was very patient and helped…
Vee was very patient with me and helped me understand that the brand is actually part of the contact prescription. I also appreciate her quick replies.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
nobody
Vee was very patient with me and helped me understand that the brand is actually part of the contact prescription. I also appreciate her quick replies.
Efua K.
Yasmine provided stellar customer service with two separate brand orders I made. One was awaiting the right lenses and one was awaiting the left lenses. That could have taken some time so Yasmine sent out the available lenses under next-day shipping. It made me feel that common sense is being applied to get me my lenses ASAP!
Cait
Verginia was extremely helpful with an order I needed to return and the refund that goes along with it. Very helpful & friendly :)
John F.
Great experience today with Yasmin helping me process a new prescription and payment details….didn’t sit listening to ads and music ( that alone much appreciated) and she was patient and helpful while I fumbled my way through the technological challenges of getting this all done. Five stars… i would recommend to anyone.
david L.
Very easy to use, everything you're looking for is well categorized, support team is fast with responsiveness. Would recommend to anyone look for contact lenses
Sam V.
Vee was extremely helpful, patient and very nice! Love Lensdirect
Kristen M.
Aliyah was kind, quick, and helpful.
Max P.
Nicole solved my problem quickly and efficiently. She did a great job.