Mark M.
Joel was professional
Joel was professional, helpful, and fast.. Thoroughly satisfied.. I just hope what changes were made will actually happen..

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Mark M.
Joel was professional, helpful, and fast.. Thoroughly satisfied.. I just hope what changes were made will actually happen..
Lauren C.
Nicole has been so helpful and efficient today remedying a situation for me with my ordering additional lenses for a second frame and reviewing the frames I just received. She is professional and kind. I am grateful.
Schmookaloo
Denise helped me so much with my reorder. The transaction was so smooth and the lenses that were put in my glasses are top quality. I had a slight issue with my case but Denise straightened it out immediately with pleasure. Highly recommend.
Kim T A.
Nicole is to the point, friendly and professional. she took care of my request promptly and efficiently.
Justin N.
Keba was absolutely amazing! She was helpful, friendly, and very understanding of my needs. If she had a direct extension I would hope to deal with her directly each time I called. My experience with lens direct has been great and moving forward, hopefully with Keba as my representative, I will glad be a return customer for a long time to come.
Roxanne S.
Duval Auguste did a fantastic job assisting me with my order inquiry. Answered all my questions. Thank you!
Laura
Denise was awesome! Helpful, responsive and proactive. I appreciate the fact that she went out of her way to reach out to let me know that your company verified the prescription with the doctor. What a great employee you have. Thank you. Laura Rajovic
Alex
Great and fantastic