LensDirect.comReviews of lensdirect.com

Keba was SUPER helpful with a problem I caused. She fixed the issue and was super nice too. What an asset to your company she is!

Karielle was super friendly and helpful when I called about my contact lens order. My problem did not get solved due to lenses being on backorder, but she made sure that I'd get priority shipping when they do come in.

very helpful , appreciate she listened and took care of my problem so quickly .

I set up an auto ship order on contact lenses that I only wanted to purchase once (special colored ones). I didn’t realize this until the next shipment was supposed to be sent. I emailed LensDirect and got a response correcting the situation and even helping me combine accounts (which I didn’t know I had more than one). Kissel was very prompt and friendly!

Thanks Joel. Love them

Daisy was very helpful and knowledgeable! Handled my issue and got me all the answers! Very good customer service!

I was able to contact quickly and speak with a representative (Denise) who was knowledgeable, helpful and extremely courteous. She helped me select the best options without being pushy and trying to upsell me, saving me time and money and winning a loyal customer and his family to LensDirect. I highly recommend this company. -RB

Joel was great!! Very helpful, knowledgeable and kind.