Bonso
Duval’s assistance is great
Duval’s assistance is pleasant and very clear. Thanks a lot!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Bonso
Duval’s assistance is pleasant and very clear. Thanks a lot!
Cynthia P.
I was not able to stop my next shipment for the contacts i will no longer need and the representative was very helpful to me and explained everything and took care of all of my needs. Thank you for your product through the years.
SWETHA G.
I called LensDirect today to get some help with a recent order I made and asked to place a hold on it. I spoke to Denise and she was awesome. She was friendly, caring, helpful and answered all of my questions. She was very pleasant to speak with and I ended the call feeling like everything I contacted LensDirect about, was addressed. I am hopeful that once I resume my order in a few weeks, things go as smoothly (fingers crossed!). But so far, so good!
Valerie
I was assisted by your representative Sheena who was extremely helpful. Very pleasant, courteous and attentive. I will definitely recommend LensDirect.com and continue ordering your products.
Wendy M.
Nyoka Nugen was very helpful and friendly. She resolved all my issues with ease.
Tamekah W.
Denise was very helpful. Her customer service was fantastic and she let me know the status of my contact lenses.
Jack J.
Nicole went above and beyond to ensure that all my questions were answered and that my prescription for my new glasses were correct.
Eric B.
Kissel was excellent, quick, efficient and handled my request to my complete satisfaction