Bob
Bad Eye Sight
I had the wrong type of lenses due to my poor vision. Denise know what she was doing and we resolved the issue, easy peasy. Also had a couple giggles. Cool Beans!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Bob
I had the wrong type of lenses due to my poor vision. Denise know what she was doing and we resolved the issue, easy peasy. Also had a couple giggles. Cool Beans!
Ivone B.
Duval provided an amazing ordering customer service to me.
Cassidy W.
Kissel was friendly, quick, direct, and got my order taken care of when I was having prescription issues.
Ernest William K.
Olivia was wonderful and pleasant and very helpful.
Victoria B.
Denise was very pleasant and answered all my questions quickly.
Naomi G.
I got my lenses about 2 weeks ago and noticed a scratch on them, I contacted lensDirect immediately to let them know about what I had found. Denise was accommodating in reassuring me that I could get them replaced because I'm still within my warranty. I can not send them in yet because I still have about 2 more weeks left in my term and need them for school. With a turnaround of two weeks, I mentioned I needed them still and I would send them as soon as I took my last final. Denise reassured me that would be fine and made a note about it. Thank you!! Can wait to get them fixed and will be ordering my second pair of computer lenses soon!!
Skye L.
Denise got to the root of my issue immediately! 6 out of 5 stars!
Bruce D.
Karielle was efficient, knowledgeable and clear. 5-stars!