Kathryn
Quick and easy
Leana resolved my prescription issues immediately!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Kathryn
Leana resolved my prescription issues immediately!
Emily L.
Claire answered my question about my delayed order quickly and clearly, and even upgraded my shipping for free as a courtesy. Much appreciated!
ron C.
Dennise was amazing, I had made a mistake on my order choosing the incorrect lenses for my application and she was able to help correct it. Dennise also went out of her way to find a coupon that could same on the additional charge for the changes which made me very happy. I want to say that Dennise is worth her weight in gold, and a very pleasant person to speak with on the phone as well.
Carrie
Olivia was very professional and completely fixed my problem. Thanks!
davidbntran
excellent customer service
John
Denise was very pleasant and helpful!
Marco L.
To the point and polite.
Jesse C.
Great experience. Fast shipping and Kissel was great to deal with.