Sandie D.
Bibi did a fabulous job helping me with…
Bibi did a fabulous job helping me with my lenses!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Sandie D.
Bibi did a fabulous job helping me with my lenses!
Heidi K.
Very helpful and an easy way to order my new contacts. And they are less expensive than lens direct!
Carolina Q.
Always a positive experience with lens direct but Bibi in customer service really helped me out with my prescription! She was kind and also quick to respond. I highly recommend lens direct to anyone who needs contact lenses or prescription glasses.
Brad
This was my first experience with Lens Direct and I wasn't sure if this was legit or not. Well, let me tell you, their customer service is beyond stellar, they kept me informed every step of the way and when I received my glasses with the new lenses, they were perfect. I have no problem giving them a 5-star review. I will be using them for any future needs.
gordon
Danea really helped me out when my new lenses were taking longer than the 7 days on the website. She expedited the process and shipping. Very much appreciate the help she provided. Thanks, cant wait to receive them and see everything better.
Tzarine R.
I had the pleasure of dealing with Olivia who was very helpful and considerate. My questions were promptly answered and situations solved.
brittany
Claire was very helpful and answered my questions very quickly :)
Eliot H.
Starr really helped get my glasses prescription and lens type correct.