Tedi
Representative Warren was so pleasant…
Representative Warren was so pleasant and very helpful.Great customer service.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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11,626 approved reviews, newest moderated first
Tedi
Representative Warren was so pleasant and very helpful.Great customer service.
Jacob V.
Keisha was A big help and answered all my questions!
Silentmind
I had a payment issue with my order and I couldn’t retry the payment there was no option except for a refill button so I clicked that but it only added another order so I got worried it would charge both, and so I sent out an email, just the next morning I got a call saying everything is fixed and she even gave me a discount, the name of the lovely lady who attended me was, Keisha. Thank you Keisha.
Tammy Z.
Kissel solved my problem and answered my questions. She was a pleasure to work with.
Louise
My representative, Keisha was so very nice to talk with. She was knowledgeable and quick with getting the order out. I hope I get to talk with her, again. You all are a great company with great prices.
B S.
Keisha helped me complete an order after I was told by another representative that it couldn't be processed. And she took care of it in a matter of minutes. 👍👍
Pam F.
Very patient with me as I was having trouble sending my Rx through email and chat. Good attitude and beyond eager to resolve my issues.
Connie C.
O'Neil Paul was able to help my fill my outdated order, he was so very helpful and kind.I a.m struggling thru Covid, so some things are not easy for me, he guided me thru the process and got my order processed. God Bless O'Neil, Thank you again.