JennandLee W.
Very helpful
Bibi was very helpful in correcting my contact lens order for me.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
JennandLee W.
Bibi was very helpful in correcting my contact lens order for me.
Cristian
Excellent customer service, very helpful and professional. Will continue to do business. Thank you so much Kurshel Herman
kristine H.
Excellent customer service. Prompt response - thank you Bibi for taking care of my delivery issues. It was resolved in a timely manner! I am grateful!
Michael F.
KURSHEL WAS HELPFUL
Kristi R.
I talked with Bibi on chat. They were helpful in answering my questions about prescription sunglass lens replacement. Thank you!
Eric L.
Bibi was kind and answered all of my questions and didn’t make me feel like they had already taken my money and were done with me. I will be using Lens Direct again because of this customer service experience.
Violeta O.
Immediate assistance received by BIBI answering to my question and providing assistance. Friendly and very pleasent.
L T.
The customer service at Lens Direct is always great and Nyah was as well. Very happy with her attention and consideration. She was very thorough and kind.