Wandaliz O.
Im so excited!
Im so excited!! Cant wait to receives my first order from you.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Wandaliz O.
Im so excited!! Cant wait to receives my first order from you.
Nicholas F.
KAYLA was quick and efficient! Refunded my order with ease. Thank you!
Shannon S.
Kayla has been extremely helpful with me and my order, she is what makes LensDirect great. The customer service is outstanding!
tmhendrayahoo.com
Nyah!!!!!!
Bryan
Nyah was great in facilitating the return and correction of replacement lenses that didn't fit in the frames. Though I couldn't find the original order #, she was able to look it up and provide a return authorization. Very quick responses to my requests!
Mo M.
Kayla is Very informative, patient, and professional.
Max R.
It was Bibi your customer care representative. I was having trouble with the vision exam both online and in the app it just would not work for me. I text you all and was lucky enough to have met Bibi… not only is she extremely kind, and courteous. She’s also extremely knowledgeable, attentive, efficient, and friendly. Bibi made me feel very comfortable. She also took care of all of my needs. In fact, she went above, and beyond I believe that she’s a great asset to your company we customers benefit from people like Bibi. Thank you, Max Rivers.
Earl De G.
Nyah's patience and remarkable customer service skills answered all my inquiry. Keep up the good work.