Joni
Very pleasant assistance from Kayla.
Very pleasant assistance from Kayla.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Joni
Very pleasant assistance from Kayla.
April R.
Seriously the fastest shipping for any where I have ordered contacts. Always have my prescription in stock which is rare with my higher script.
Leon S.
Bibi made the experience great. I was not happy that my second pair of glasses had not shipped. She promised that she would make an inquirey and request the order be expedited. in a matter of an hour or two I got a notification that my order was shipping with expedited service. I really miss my glasses and now they are on the way. Take care of Bibi. She understand how to make sure your customers are taken care of. Of others don't operate like her she should be teaching them how to do great customer service. Please share this with her.
WK
Sharissa was very professional and thorough.
Consumer
Nyah was very helpful and was able to place my order after being unable to via the website.
Erin
Alex in Customer Service was Prompt, courteous, and went the extra mile!
Bill F.
Sharissa was courteous, patient kind, thorough and professional. She was able to answer all my questions and she is an outstanding customer, service, professional!
Enmanuel Q.
Nyah was an excellent CS rep. She answered my question directly, quickly, and courteously.