Deirdre B.
Bibi was super helpful!
Bibi was super helpful! LensDirect has a question about my lens Replacement order so they CALLED ME. I am so grateful. We were able to set things straight immediately.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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11,626 approved reviews, newest moderated first
Deirdre B.
Bibi was super helpful! LensDirect has a question about my lens Replacement order so they CALLED ME. I am so grateful. We were able to set things straight immediately.
Rachael W.
Keisha was responsive and very helpful when I had questions, as well as making sure all of my info was correct.
Mary B.
I couldn’t get my order to go through…Bibi was very efficient and knowledgeable, she handled my problem very professionally and was very courteous!
Sarah
Bibi was very helpful in making sure I got my contact lenses quickly in a challenging travel situation!
Kevin B.
I was quoted an astronomical amount for new lenses by my local eyewear provider. Another shop wouldn’t even try. LensDirect did it with no muss / no fuss. Very very reasonable price. Excellent quality and Service. I highly recommend LensDirect. (Goodbye WalMart and Eyemart Express.)
Terry
Despite my own mistake in entering my script Henry Kissel arranged for the correct lenses to be re-made at no charge, You cannot ask for more than that! Thanks Henry.
Damian S.
Warren was extremely helpful. He quickly understood my request, verified my identity and made the changes to my order. A pleasure to deal with. Will use Lensdirect in the future
Batgirl
Karielle was so kind and helped me with my issue.