Rich W.
Super polite
Super polite

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Rich W.
Super polite
Jeanne
I just received my new glasses. They are perfect!!! I can actually say that these no-line progressives are better than those I have been getting from my local Optician!! My vision is crystal clear from reading to mid-distance, to far away. The glasses came so quickly too. I had multiple communications with some representatives from Lens Direct and they were all so kind and helpful. Lastly the price of my new specs was unbeatable!! Love this company!! I will be back for contacts and glasses :)))
Patty Couch B.
EXCELLENT, TOP- NOTCH EXPERIENCE. Sent a favorite pair of reader frames for lens replacement. From the day LensDirect received them to the day I got them was incredibly 4 days. My RX is spot on and the frames were returned in a great case. They even return the old lenses. Sending another pair of frames I love for lens replacement. Thank you LensDirect. ❤️
Consumer
Alicia helped me a lot about my order! I appreciate her assistance. My order arrived fast and in the best condition
Jennifer J.
Alicia was very helpful. She was able to cancel my order and was very responsive thru email. I appreciate her assistance.
Paula R.
Sent my old frames and new prescription to Lens Direct last week and got them back this week. The frames were tightened and cleaned and the lenses are perfect. I was wary because the price seemed to good to be true, but I'm very happy with the results. Going to order a pair of sunglasses from Lens Direct now. So much cheaper and faster than my neighborhood optician.
Mike S.
The prices were good and the ordering was easy.
Philip H.
daisy was very helpful