Joe
Great customer service
Keisha did a great job!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Joe
Keisha did a great job!
Ed
Abigail, fixed everything wrong cheerfully. I am very happy for her help
Anna
Abigail made my experience with costumer service very easy and enjoyable. I was able to update my prescription and expedite the process to getting my new contacts.
Mellissia J.
Great customer service. Friendly and super helpful.Kayla was the rep that helped me, she was great.
Gigi
Keisha was very nice and serviceable. What a nice way to start the day!
Nate K.
Keisha was amazing in assisting me!
Brooke L.
Bibi took care of my concern easily, quickly, and immediately took a worry off my plate! Thank you!
April M.
Very helpful and efficient. Even helped me with my coupon code so went above and beyond. I was dreading calling in wondering if it would take me forever but I was assisted by Keisha who was excellent and off the phone in no time. Thank you. Makes you want to continue with your business.