LensDirect.comReviews of lensdirect.com

Fast and efficient help. Couldn't ask for better.

Kenya was super informative and extremely helpful. I have never had such fast and proficient help. Amazing service!

Kwasi was a fantastic help today to fix my error when I keyed in my address on my contact order. He also was very thorough in helping to explain the answer to my questions. Kwasi solved my problem and fixed my address before my contacts shipped! I appreciate the great service!

She handled the two issues very well and talked us thru several options to get the perscription into lensdirect..A+

Kissel assured me that the problem would be fixed

Sherine took care of the info I needed updated quickly. Lensdirect is great!

Jaron was very helpful and resolved my issue promptly.

The day after I placed my order for three lens replacements, I called to ensure that my frames were properly associated with the correct prescriptions. An employee AND a supervisor argued with me that they couldn't make my computer glasses as single vision and would need to be progressives. This DIRECTLY contradicted my prescription from an actual doctor. I explained that I use single-vision glasses (with less magnification than for reading) for my computer, but they insisted they couldn't take the order. I'm guessing this is because "computer" isn't an option listed on the order form on the website. I told them to cancel the order and I'll be using one of other hundred or so lens replacement options available. In the 20 years I've been wearing reading and computer glasses, this was probably the most ridiculously conversation I've ever had. My experience was HORRIBLE.