LensDirect.comReviews of lensdirect.com

DeMario was great at resolving the issue I had and was very communicative. I will continue to use LensDirect - the customer service is top tier

Ordered new lens for two frames for rush delivery and service and it takes over 25 business days to get it right. They never update and rush service is false advertising. One frame came 3 weeks late and they LOST MY OTHER FRAME. Never took the time to get it done right after half a dozen calls they are still trying . Horrible customer service and very unprofessional company. Many 5 star reviews seem bot generated as well. Beware of this fruad.

I sent in my Dutz glasses and asked for bifocals instead of progressive glasses! I was so disappointed. I contacted Lensdirect and spoke to Francine! She was so helpful in helping me find an affordable solution. Within a week, my glasses were off again to be recut by LensDirect! Thank you!

Excellent customer service over the telephone and very quick delivery of my frames. Well done thank you. Dion is very good

Contacts came in less than 7 days great quality , look forward to order again soon.

Very easy to deal with on the screens. Got the glasses about 8 days after I mailed them. Great service-glasses are fine

I always wear them. Very comfortable for my eyesight.And for a real price that doesn’t heart your pocket.

Staff was super helpful in finding a quick solution.