LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

11,626 approved reviews, newest moderated first

James M.
Oct 10, 2026
Very efficient customer service
Very efficient customer service. My frames came back quickly with the progressive sunglass lenses installed properly. Would highly recommend them to friends and family.
Response from LensDirect.comOct 15, 2026
Hello James! Thank you for your wonderful review and recommendation! We're delighted to hear that our team provided efficient service and that your frames were returned quickly with your progressive sunglass lenses properly installed. Your satisfaction means a lot to us, and we truly appreciate you recommending Lens Direct to your friends and family. Thank you for your trust and support!
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Randall G.
Oct 10, 2026
Great experience
Great experience, excellent customer service , good work and quick turn around!
Response from LensDirect.comOct 15, 2026
Hello Randall! We're thrilled to hear that you had a great experience with our team and were pleased with the customer service, quality of work, and quick turnaround. Providing excellent service and quality results is always our goal. We truly appreciate your support and look forward to serving you again. Thank you for choosing Lens Direct!
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Alacia H.
Oct 10, 2026
Excellent Customer Service
Responses were prompt and she made sure my prescription was correct before shipping. Very helpful and easy communication.
Response from LensDirect.comOct 15, 2026
Hello Alacia! We're glad to hear that our team member provided prompt responses, clear communication, and took the extra care to ensure your prescription was correct before shipping. Making sure our customers feel confident and supported throughout the process is very important to us. We appreciate your kind words and thank you for choosing Lens Direct!
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Nanci
Oct 10, 2026
Lexie was wonderful to work with
Lexie was wonderful to work with. Giving her 6 stars!
Response from LensDirect.comOct 15, 2026
Hello Nanci! We're thrilled to hear that Lexie provided you with a wonderful experience and earned those extra stars! We'll be sure to share your kind words with her. We truly appreciate you choosing Lens Direct and look forward to assisting you again!
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Jo
Oct 9, 2026
Chela was great and helpful
Chela was great and helpful
Response from LensDirect.comOct 15, 2026
Hello Jo! We're delighted to hear that Chela was helpful and provided you with great service. We'll be sure to share your appreciation with her. Thank you for choosing Lens Direct, and we look forward to assisting you again!
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Laurel T.
Oct 9, 2026
Fantastic customer serice from KISSEL!
Fantastic customer service from KISSEL!
Response from LensDirect.comOct 15, 2026
Hello Laurel! We're thrilled to hear that Kissel provided you with excellent customer service. We'll be sure to share your kind words with her. We appreciate you choosing Lens Direct and look forward to assisting you again!
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jj
Oct 9, 2026
quick delivery good product
quick delivery good product
Response from LensDirect.comOct 15, 2026
Hello JJ! We're happy to hear that you're pleased with the quality of our products and the quick delivery. We appreciate your support and look forward to serving you again. Thank you for choosing Lens Direct!
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Darrell G.
Oct 9, 2026
Miss Kissel was so very helpful and I…
Miss Kissel was so very helpful and I would like to someone know that she is a GREAT employee,
Response from LensDirect.comOct 15, 2026
Hello Darrell! We're delighted to hear that Kissel provided such helpful service and made a positive impression. We truly appreciate you recognizing her hard work, and we'll be sure to pass along your kind words to her and our team. Thank you for choosing Lens Direct!
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