LensDirect.comReviews of lensdirect.com

Best customer service, quick to respond and refunded right away.

I've used Lens Direct for many years now, and their services always been prompt and affordable-- exactly as described. I recently had a rare experience: my order was arriving much later than expected with the expedited shipping price. I reached out requesting a refund for the expedited shipping, and I received a reply and refund from Daisy in customer service within the hour! Great customer service as always.

The ease of speaking with Sari and having my questions answered so professionally was comforting! I will definitely be a loyal customer if every order is this easy. Thank you!

Nyah Was great answered me right away took my PD measurement and added it to my order. I am looking forward to seeing my new sunglasses.

Nyah was quick and responsive. Very helpful and I’m satisfied with customer service. Thank you Nyah!

Great service from NYAH!!!!

Kissell made the auto-cancellation process very easy!

Order is significantly late, then I receive a message that the frame I sent in was broken. It wasn’t broken when I mailed it. I was offered a replacement frame but no photo was sent to view potential replacement frame