Lensalter Reviews | Read Customer Reviews of lensalter.com

Lensalter Reviews | Read Customer Reviews of lensalter.com

Lensalter reviews

389 approved reviews, newest moderated first

Jordyn
Oct 22, 2025
I never received my order at all
I never received my order at all. It was stuck with no update for almost a month, and then I get an update that USPS was holding my package before of unpaid postage from lensalter.
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience.We can either arrange a full refund or remake and resend your order for you.Please contact us directly so we can sort this out as soon as possible. 💛
Report
Brianna S.
Oct 22, 2025
super thin and flimsy
The glasses are super thin and flimsy. I was expecting cute everyday use glasses, but they’re so fragile that I don’t feel comfortable wearing them.
Response from LensalterOct 22, 2025
Thank you for your feedback. We’re sorry to hear that . We truly appreciate your comments and will work on improving the quality. 💛
Report
Meila V.
Oct 21, 2025
Customer service was fantastic!
Customer service was amazing, they were so helpful and made sure I got exactly what I needed. I have a mismatched and extreme prescription, and they still were able to create a pair of glasses I can wear everyday. Communication was quick, and the quality is unmatched. Much better than purchasing from a physical store! Only buying from here now!
Response from LensalterOct 22, 2025
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Report
Nicole R.
Oct 21, 2025
Gorgeous glittery glasses!
I really really like the glasses I got. I get compliments on them all the time because, ya know, glittery goodness. The shape is absolutely gorgeous too. The shipping was very reasonable and tracking information was updated frequently.
Response from LensalterOct 22, 2025
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Report
Sherlyn J.
Oct 21, 2025
I never received my order....
I never received my order after repeated attempts to contact you all about it. Not sure anyone ever followed up to confirm refunding my money, either. This was not a good experience and I won't order from Lensalter again.
Response from LensalterOct 21, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience.We can either arrange a full refund or remake and resend your order for you.Please contact us directly so we can sort this out as soon as possible. 💛
Report
Lynne G.
Oct 21, 2025
Great help
Great help. I have progressive lenses and needed help figuring out what to do. Great service
Response from LensalterOct 21, 2025
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Report
Aaliyah V.
Oct 21, 2025
Love these!
I love these glasses soo much they make the fact that I cant really see without them fun and they're a good price the only thing is sometimes they can be a little flimsy.
Response from LensalterOct 21, 2025
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Report
Isabella R.
Oct 20, 2025
If you aren't sure...
Isabella wasn't sure about this company, even after reading the good reviews, but I'm glad I went for it anyway! I bought some very nice glasses from Lensalter that are lightweight, beautiful, comfortable, and the perfect prescription (which I was most worried about). They took several weeks to get here as they are from overseas, but the wait was worth it. It came in a cute package with a cleaning cloth and both a hard and soft case, and they've been some of the best glasses I've ever owned!
Response from LensalterOct 21, 2025
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Report