Lensalter Reviews | Read Customer Reviews of lensalter.com

Lensalter Reviews | Read Customer Reviews of lensalter.com

Lensalter reviews

389 approved reviews, newest moderated first

Logan P.
Jan 3, 2025
Beautiful but…
Received mine today and was SO excited and they’re SO pretty, BUT… I guess it’s my fault for picking a weird design but the nose bar extends over the lenses so I’ve got the edges of the bar floating in my vision and it’s very distracting. They feel incredibly delicate and cheap. For $80 (with corrective lenses) I would expect them to be made of better material. The nose pads rattle around and make a yucky plastic scraping on plastic noise. I will have to save wearing these for special occasions. The prescription is wrong. My order online hasn’t updated to show as delivered so I will have to wait a day or two before I can request a refund. I know I ordered my most recent prescription and put it all in correctly so this is an error on the manufacturer’s end. All in all, I would not purchase from them again
Response from LensalterMay 19, 2025
We sincerely apologize for the disappointment with your order. Your feedback is invaluable, and we take full responsibility for the issues . We’re addressing these concerns with our team to ensure better quality and clarity moving forward. Please reach out to our customer service team so we can resolve this for you immediately. Thank you for giving us the chance to improve.
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Kylee D.
Jan 2, 2025
Great!
The glasses were super cute, and came in on time.
Response from LensalterApr 16, 2025
Thank you so much for your kind words! We're delighted to hear that you loved our eyeglasses. It’s feedback like yours that keeps us motivated to provide the best experience possible. We can’t wait to serve you again! If you ever have any questions or need assistance, just reach out.
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MARQUEZ/CAROL S.
Dec 27, 2024
Love the glasses
Love the glasses. Came on time
Response from LensalterApr 16, 2025
Thank you so much for your kind words! We're delighted to hear that you loved our eyeglasses. It’s feedback like yours that keeps us motivated to provide the best experience possible. We can’t wait to serve you again! If you ever have any questions or need assistance, just reach out.
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Jami K.
Dec 27, 2024
The ordering process was so easy
The ordering process was so easy! The glasses came with a case, a pouch, a cleaner and an adjustment tool. The price was great and they arrived quickly!
Response from LensalterApr 16, 2025
Thank you so much for your kind words! We're delighted to hear that you loved our eyeglasses. It’s feedback like yours that keeps us motivated to provide the best experience possible. We can’t wait to serve you again! If you ever have any questions or need assistance, just reach out.
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Christina T.
May 10, 2024
Very cute and stylish glasses, decent quality!
Very cute glasses, they look exactly as pictured on the website and ads, packaged well and they also included a small tool to tighten/loosen any screws if you need to which was super helpful! After ordering it took about 6 days for them to make the glasses, and then shipping took about 11 days to MD - they give very detailed tracking info which is helpful. Overall they seem well made, it was 50$ total for the basic prescription lenses and frame. The frame itself is thin metal and very stylish, so far it doesn't seem like the coating will scratch easily.
Response from LensalterApr 16, 2025
Thank you so much for your kind words! We're delighted to hear that you loved our eyeglasses. It’s feedback like yours that keeps us motivated to provide the best experience possible. We can’t wait to serve you again! If you ever have any questions or need assistance, just reach out.
Report