LensalterWelcome to LensAlter At LensAlter , we create eyewear with style and originality in mind. Every pair is thoughtfully designed to stand out, reflecting unique trends and fashion-forward looks. Loved by thousands of fans worldwide, our glasses let you express your personality with confidence and flair. best-sellers kawaii-series New Arrivals Blog
Lensalter (lensalter.com) has 389 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing389 approved reviews, newest moderated first
Abigail V.
Love the glasses
Response from LensalterNov 24, 2025
Thank you so much for your lovely review! 🌟 We’re thrilled to hear that you enjoyed our eyewear. Creating stylish and accessible designs is what we’re passionate about, and your support truly means a lot to us. We’re excited to see which style you’ll choose next! 💛
MARCIA R.
The glasses I ordered were for distance. They are perfect. I love the different styles you offer.
Response from LensalterNov 24, 2025
Thank you so much for your lovely review! 🌟 We’re thrilled to hear that you enjoyed our eyewear. Creating stylish and accessible designs is what we’re passionate about, and your support truly means a lot to us. We’re excited to see which style you’ll choose next! 💛
Louise Willoughby X.
Affordably beautiful glasses, with an accurate prescription. I will deffinatly be returning!
Response from LensalterNov 24, 2025
Thank you so much for your lovely review! 🌟 We’re thrilled to hear that you enjoyed our eyewear. Creating stylish and accessible designs is what we’re passionate about, and your support truly means a lot to us. We’re excited to see which style you’ll choose next! 💛
Rita Z.
Bitte sei zufrieden mit der schönen Brille
Response from LensalterNov 24, 2025
Thank you so much for your lovely review! 🌟 We’re thrilled to hear that you enjoyed our eyewear. Creating stylish and accessible designs is what we’re passionate about, and your support truly means a lot to us. We’re excited to see which style you’ll choose next! 💛
AJ
lensalter has the prettiest glasses, and that is it. their customer service is awful and their quality is even worse. i ordered glasses and they broke on my face while i was wearing them!! i emailed them asking for help and they offered to send another pair but i had to pay for shipping. once the glasses were received, they broke in the exact same manner!! their quality is awful. if you have prescriptions do not order from here!! only order if you want cute fake glasses, nothing more.
Response from LensalterNov 21, 2025
We’re very sorry for the inconvenience you experienced. Issues like this are extremely rare for us, but we truly appreciate your feedback and will continue improving our product quality. We’ll also work on providing a better customer service experience.
karissa W.
Super easy process all around. From finding glasses I wanted to enter entering my prescription information, to getting the glasses! The star glasses are my favorite glasses I’ve ever had and I’ve had to wear glasses for 22 years of my live so far.
Response from LensalterNov 19, 2025
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Kiomii K.
I love the glasses, the quality is excellent, they have a great variety, they came with a toy that I adore because it's pink and Hello Kitty ໒꒰ྀི∩˃ ᵕ ˂∩꒱ྀི১🎀 and the service was friendly and very attentive!
Response from LensalterNov 13, 2025
Thank you so much for your glowing review! 🌟 it’s our passion to create eyewear that stands out while staying accessible. Your recommendation means the world to us, and we’re honored to be your go. Can’t wait to see your next pick!
Samira L.
I waited a month and was told it's not their problem. I was in communication with customer service, and when I requested a repalcement product after 21 days had passed and my item had not arrived (tracking was stuck on "Awaiting Delivery" - clearly the package was lost), the customer service agent essentially told me to suck it up and take the L. No apology, no refund, no replacement - nada. Needless to say I am extremely disappointed in this scammy service and cannot recommend this to anyone.
Response from LensalterNov 11, 2025
We’re truly sorry for the experience you had — this is not the level of service we aim to provide. We’ve already processed your refund, so please kindly check your account to confirm. We’re also strengthening our customer service training to ensure such situations are handled with more care and professionalism in the future. We genuinely appreciate your feedback and hope we’ll have the chance to serve you better next time.
