LensablReviews of lensabl.com

Response from LensablApr 19, 2022

So happy to hear this! We look forward to making more lenses for you :)

Response from LensablApr 19, 2022

So sorry to hear this! If your lenses were made incorrectly based on the specifications provided to Lensabl, we will happily remake your lenses at no charge. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If you haven't done so already, please reach out to [email protected] for assistance.

Response from LensablAug 18, 2023

Hi, Reginald! Thank you for sharing your experience with the transition bifocal lenses in your Bose Tempo frames. It's good to hear that the lenses are functional and help you see text on your Garmin while cycling. However, I understand that the added weight and bulkiness can feel a bit awkward. It's also great to know that you appreciated the excellent packaging, even though the turnaround time was slightly slower than expected. Your feedback provides valuable insights for Lensabl and potential customers who are considering their services. If you have any further questions or if there's anything else I can assist you with, please feel free to let me know!

Response from LensablApr 18, 2022

So sorry to hear this! All lenses come with a 90 day lens protection plan or a 1 year extended protection plan (if you purchased that at check out) If you haven't done so already, please reach out to [email protected] for assistance.

Response from LensablApr 18, 2022

So sorry to hear this! If your lenses were made incorrectly based on the prescription specifications provided to Lensabl, we will happily remake your lenses at no charge. You have 30 days from the day you receive your new lenses to notify us if anything is wrong. If you haven't done so already, please reach out to [email protected] for assistance.

Response from LensablApr 18, 2022

Thanks for your review! On average lens production takes ~4-7 business days, however, for polarized mirror lenses, we do state on the 'choose my lenses' order form that "Mirror lenses may take up to an additional 2-3 weeks" We hope that you are enjoying your new lenses and we look forward to making more for you in the future :)

Response from LensablApr 19, 2022

Thanks for your feedback! We hope that your wife is just as satisfied with her order! :)

Response from LensablApr 20, 2022

Hi Jin! happy to hear that your new lenses are working for you and we appreciate your feedback!