LensablReviews of lensabl.com

Great glasses. The best for running.

Ordering was easy and turn around time was quick. They keep you updated on the progress of your order. I am so happy to have my favorite sunglasses back in a new prescription!

This is my 3rd time using Lensabl & I had to write a review because I’ve read several negative ones. The first 2 experiences were flawless. Easy instructions, they communicated with me along the way, lenses delivered on time & with correct script. This time, the lab broke my frames. They immediately contacted me & tried to find a comparable replacement. I should mention they were old frames that aren’t made anymore & when I took them to a lens replacement shop in person they wouldn’t even attempt the job. So- not Lensabl’s fault for trying. The rep I’ve been emailing with has profusely apologized and we decided to refund me, which only took 2 days to go through. I’ll keep using Lensabl because it’s an all around great experience. Never had a problem, and I’m a UX researcher who evaluates services like this for a living - finding pain points in customer satisfaction. Cannot find any holes to poke with Lensabl. Even when the worst situation happened they handled it well

Excellent quality of lenses

Great lenses. When I put them on I was like wow, so clear.

Terrible experience with customer service. Chatted with someone said they would get back to me, never did. Then emailed and no response. Now I’m out 500.00 on glasses I hate.

Quick quality work and excellent lenes.

I placed an order on October 3rd. By october 10th it states my order will ship in 6 business days. It is now the 18th of October and there are zero updates! It still says my order will ship in 6 business days. I have left messages multiple ways and not once have I received a reply. What is going on with my order, Lensabl? I am ready to cancel shortly.