Lenny LemonsReviews of lennylemons.com

Great customer service! Shipping was a little longer than I expected. I think that if I had gotten an estimated date for delivery, it would have been alright but I had no idea when it would arrive. When it did arrive, it was a very soft and cute outfit! I would buy again!

Placed an order for a childs birthday. Had no idea it was coming from China. Missed the birthday .

Please don’t not order from this company. They told me it will take almost 2 months to get my items. I ordered 3 weeks ago D it still hasn’t shipped yet it will be winter before her summer items arrive

Dress looks cheap and took extremely long to arrive. It should be listed at check out that items could take 20 days to arrive. Not happy.

I was a little hesitant to order from this site based on all the bad reviews however, I had no issues! I placed my order on August 15th and just received the last of my items yesterday on September 14th. I ordered 4 items and I received 2 separate shipments within about a week apart. Yes these items are shipped from China but the quality was decent for how cheap the items were! I was very happy with my order!

***9/19 Follow up*** I'm still waiting for my order that was placed a month ago. In response Lenny Lemons' response to me, I have contacted their customer support several times, both before and after my Trust Pilot review. I receive nothing but boiler plate responses and tacky "God Bless!" wishes every time I contact the company. Lenny Lemons, please stop saying you understand where your customers are coming from when you offer no solution to your customers. Instead of listening to these complaints and changing for the better, Lenny Lemons keeps referring these customers to their fine print FAQ section to justify their misleading business practices. There are expected standards with shipping & handling and online shopping. Not to mention, you sell baby clothes! Babies grow very quickly. If your orders take 2-3 months to arrive, this should be communicated loud and clear, just like every other selling platform (Etsy DIY sellers, Amazon, Nordstrom, etc., shipping/delivery times are always estimated right with your order at checkout). By the time my niece gets her items, they won't even fit her, yet you have refused to cancel my order and issue me a refund. Why can't Lenny Lemons be more upfront about their rigid cancelation policy and their unusually slow shipping and handling times? Why do they choose to keep this buried in their lengthy FAQ section? And please, spare me the "God Bless" response to this follow up. How about cancel my order and give me a refund instead. And put your painfully slow shipping and handling right where customers can see it at checkout. ------------- I wish I would’ve researched this store before purchasing anything. I placed my order 9 days ago and they just emailed me today to tell me that 1) one of my items is out of stock and 2) the other two items just shipped but will take 20 business days to be delivered...! I bought these items as a gift for a special occasion, an occasion that will be long over 20 business days from now (20 business days is 4 weeks, plus you have to add the 9 day handling delay after my order was placed). I asked them to please cancel my order and they said they only cancel orders within 12 hours of when the order was placed.

Same as the other 1 star reviews. Only reason they get 1 Star is because they have good taste in kids clothes. They do a ton of advertising on IG so I assumed they were a vetted company but they’re not. I ordered 2 weeks ago outfits for a covid family reunion and they still are not here. Cute stuff but google items to see if you can find at another store.

Wow I wish I would have read these reviews before I ordered. DO NOT order from this company. I ordered a bunch of outfits almost a month ago and the items haven’t even shipped. I haven’t got any info on my order, the only thing they have done is take my money. Lesson learned.